Client Care Coordinator

3 weeks ago

Ottawa, Canada CN Physiotherapy Full time

We are seeking an energetic and motivated Client Care Coordinator to join our team

CN Physiotherapy is a fast-growing Ottawa based physiotherapy clinic dedicated to providing high-quality patient centered care with friendly and compassionate team members.

Our clinic is in a busy medical building, so we see a lot of traffic from doctors’ offices, labs, and pharmacies. Since we have a good relationship with doctors in the building, we’ll often get referrals coming through our doors. As a busy, growing clinic you’ll have the opportunity to grow with us

**Responsibilities**:

- Provide patients with excellent customer service
- Take phone calls and schedule appointments
- Collect payments and send invoices
- Support social media initiatives

**Qualifications**:

- Excellent communication skills are a necessity
- Must be able to work independently
- Exceptional organizational and time management skills

Preferred but NOT Required
- Prior work in healthcare setting e.g., medical office
- Inbound or outbound phone experience
- Proficient in use of computers and other office equipment
- Learning new software and data entry
- Knowledge of general office procedures

Please note, if you commute via public transit it’s your responsibility to determine if our clinic (located at 3029 Carling Avenue) is accessible for you.

**Job Types**: Full-time, Permanent

**Salary**: $31,225.00-$35,560.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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