District Manager
1 month ago
A District Manager is expected to embody the skills and subsequent behaviors for all customer experience elements as outlined below:
**Drives Customer Experience**
- Create an environment driving an industry leading customer experience
- Elevates selling behaviors to influence top line growth and repeat business
- Uses all product channels to meet customer needs
**Coaches through Others**
- Influences others to execute organizational initiatives with accuracy and speed
- Impacts continuous output, reaching full potential of people, tools and technology
- Beats plan by empowering Store Managers to impact controllables
**Cultivates Talent**
- Makes the right talent calls, using a broad reach to ensure teams are staffed to drive customer experience
- Assess store managements’ abilities to inspire and create a best in class store team
- Provides teaching and guidance, holding Store Managers accountable for outcomes
**Employs Multi-Box Management**
- Flexes labor to fill gaps and leverage skills, maximizing the area’s productivity
- Ensures effective communication between customer-facing associates and office support teams
- Balances shifting priorities and makes sound business tradeoffs to minimize selling disruptions
- Leverages relationships and resources to problems and grow the business
**Analyzes Opportunities**
- Identifies opportunities to elevate store effectiveness based on KPI trends
- Enlists Store Managers’ insights to determine causes and opportunities in KPIs
- Seeks actionable solutions and quickly takes action to fulfill district’s growth potential
**Leverages Market Expertise**
- Puts action against local insights to advance competitive edge in the marketplace
- Creates a presence, gaining critical marketplace insights that impact business
- Acts as the eyes and ears on the ground, increasing effectiveness of others through insights
- Cultivates strong and transparent working relationships
**Qualifications**:
- Excellent communication skills
- Exceptional interpersonal skills
- Customer oriented
- Planning and organizational skills
- Results driven
- Team player
- Adaptable
- Financial and business acumen
- Prioritization
Pay: From $100,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Work Location: On the road
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