Housing Navigator and Coordinator

3 weeks ago

Victoria, Canada The Salvation Army Full time

This is a short-term pilot to gather data to support the initiation of a housing navigation program pilot at the arc. The incumbent will work directly with clients over 60 who have been living in transitional housing for at least 6 months. The position will gather information and resources on available housing options for low-income men who have had a period of housing instability. The incumbent will work to develop a housing plan, operationalize the housing plan, and assist them to obtain and maintain community housing.

This is a pilot program that will gather data to support the need for a long-term housing development program that will work with transitional housing clients to transition out of housing instability to a housed, healthy, community-connected lifestyle.

**HOURS**:

- 20 hours per week.

**KEY RESPONSIBILITIES**:
The position is accountable for the development and delivery of a housing navigation program over the next five months to gather data and test the viability of an ongoing program.

Written and Verbal Communication:

- Develop a list of affordable housing options and private accommodations available in the greater Victoria area for clients at the ARC.
- Develop relationships with low-income housing operators and private landlords.
- Assist clients in developing a housing plan and provide guidance for achieving goals and results.
- Provide one-to-one housing coordination and advocacy for clients who are 60+ and have been living in transitional housing for 6 months.
- Assist clients in setting up their new homes and help them settle in the community.
- Assist individuals to access key community supports.
- Connect individuals with financial assistance for obtaining and maintaining housing.
- Run ready-to-rent sessions with clients.
- Assist clients with financial household budget planning and financial literacy.
- Support key stakeholders in understanding the implications of options and decisions.
- Provide follow-up support in the first months of housing to advocate or intervene as needed to maintain housing arrangements.

Reporting:

- Create and maintain data and reporting as required by the funding contract.
- Complete pre and post-surveys with clients.
- Support the development of reporting requirements for funding organizations.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
**Education/Certifications**:

- Bachelor of Social Work or equivalencies with significant recent work experience required.
- A clear criminal record check through the BC Criminal Record Review Program is required.
- Occupational First Aid Level 1 or equivalent required.
- Clear TB Skin Test required.

**Experience**:

- A minimum of 2 years experience working with the unhoused population.
- 1-year experience working in housing-related social services and/or 1-year experience working with men over 60 on housing-related concerns.
- 1-year experience developing relationships in the social services sector and/or rental sector
- Solid knowledge of the area housing market is an asset.
- A clear understanding of homelessness, addictions, and housing issues in the Victoria area is an asset.

**PREFERRED SKILLS/CAPABILITIES**:

- Attention to detail, problem-solving, and analytical skills.
- Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
- Ability to provide comprehensive case management services to clients, assessing their needs and developing personalized housing plans.
- Proficiency in using motivational interviewing techniques to inspire and empower clients to work towards their housing goals.
- Strong knowledge of the local housing market, including available resources, housing options, and affordability.
- Ability to advocate for clients' housing rights and represent their interests in interactions with landlords, housing authorities, and other relevant stakeholders.
- Skill in connecting clients with community resources, housing subsidies, and supportive services to enhance housing stability.
- Effective verbal and written communication skills to maintain clear and respectful interactions with clients, team members, and external partners.
- Strong organizational skills for maintaining accurate records, documenting client progress, and reporting on outcomes to supervisors and funding agencies.
- A deep understanding of and sensitivity to the diverse needs and backgrounds of clients, including cultural, socioeconomic, and individual factors.
- Adheres to the Salvation Army's mission, vision, and values.
- Background check consent.
- A clear vulnerable sector screening.
- A clean driver's abstract.
- Completion of our online Armatus Abuse Training and required Health and Safety training.

Published

November 8, 2023

Location

Victoria, BC

Job Type

Part-time (Contract)

Competition #

20231106-02

Ministry Unit/Dept:
Victoria ARC

Salary Range:
$25.30 - $26.30 per hour

Address:
525 Johnson Street

Posting Expires:
Open until filled

Ap

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