Admin Clerk

**Us**

We are Canada’s fastest growing Independent Sales Organizations in the payments industry and we need to expand our head office staff to support our ever expanding operations. Here at SONA we have four core values - Customer Service, Credibility, Our People and Relationships. We have a reputation of honesty and transparency and our team lives and breathes these values.

**You**

**Responsibilities**
- Keying Merchant Applications
- Enter Data accurately into various online systems we use
- Working with our CRM to maintain records.
- Communicating with agents to ensure paperwork is complete and correct.
- QC of Applications once training and experience is sufficient.
- Spreadsheet management
- Completing other administrative projects in a timely manner, as needed

From time to time
- Help prepare presentations (PowerPoint etc.)
- Attend trainings both internally and with our partners.

**Requirements**:

- Must be tech savy - we use several systems which are hosted by external partners, this means they are all different and have their own nuances. We also have our own systems which you must familiarize yourself with thoroughly.
- Attention to detail is essential - we process a lot of paperwork with many small details. It has a knock on effect when small mistakes are made and so we need someone who is able to work effectively within a QC process.
- Can work as part of a team - working well together is key. Effective communication is a must.
- Efficient manner of work.
- Resourcefulness - look for information in the resources which are available to you before asking the question. Questions are always welcome, but finding information which is already available is more efficient.
- Experience with Microsoft Office and/or G-suite.
- Enjoy a varied workload.
- Ability to think on your feet.
- Ability to learn.
- Flexible.

**Nice to haves**

Experience with spreadsheets, powerpoint, and MacBooks

**Education and experience**
- Diploma in relevant field or 2-3 years experience in a similar role.

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Bedford, NS: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 3 years (required)
- Administrative experience: 2 years (required)

Work Location: One location

Application deadline: 2023-01-31
Expected start date: 2023-02-01