Customer Service Specialist

2 months ago


Yorkton, Canada Painted Hand Casino Full time

Main Duties

Reporting to the Casino Shift Manager, this position ensures that the customer facing services are provided to casino guests by supervising Guest Services department staff and activities.

**Responsibilities include**: Monitor specific Guest Services department responsibilities, processes, procedures and policies. Customer services include: shuttle services, coat check, Players Club and Marketing initiatives. Assist the Regional Marketing Managers with coordination of promotions and on-site entertainment events. Assist department management with scheduling, staffing, and performance issues. Monitor communication policies, procedures and standards relating to customer experience. Administrative responsibilities of reporting, inventory control and department needs. Oversee Convenience Services, such as group bookings, advertising schedule and coat check. Participate in other projects and activities as required, in support of customer service initiatives.

Conditions of Employment

The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
Must possess valid Saskatchewan Driver’s License and acceptable driving record. (remove if not applicable)
Tobacco smoke/High noise levels (during time spent at Casino sites).
As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.

Education

Successful completion of a one-year certificate or diploma in Business Administration, Marketing, Human Resources or a related discipline.

Experience

Minimum of one year directly related customer service experience in the transportation, hospitality or guest services industry, including supervision and training of personnel, and assisting with marketing functions.



  • Yorkton, Canada BMO Financial Group Full time

    15 Broadway Street East Yorkton Saskatchewan,S3N 0K2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Yorkton, Canada Staples Canada Full time

    : 1239794 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...


  • Yorkton, Canada GCOC Full time

    **Geared for the Driven** At Texas Tea Oil Ltd., a franchisee of Great Canadian Oil ChangeSM (GCOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in...


  • Yorkton, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...


  • Yorkton, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...


  • Yorkton, Canada Farm Credit Canada Full time

    Closing Date (MM/DD/YYYY): 03/24/2024 Worker Type: Permanent Language(s) Required: English Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $42,488 - $57,486 Customer service skills a must: Greet everyone with a warm smile and friendly reception. Use your organizational, word...


  • Yorkton, Canada Farm Credit Canada Full time

    Closing Date (MM/DD/YYYY): 06/09/2024 Worker Type: Permanent Language(s) Required: English Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $89,369 - $120,911 Leadership skills rewarded: Take a lead role in a district’s customer service team, with a focus on the relationship...


  • Yorkton, Canada McMunn & Yates Building Supplies Full time

    **Cashier/Customer Service Associate - Yorkton Branch** Get ready to build your career as we continue to build our company. If you are a friendly outgoing individual with great communication skills we have an opportunity for you! As a valuable member of our team your duties will include: - Guides customers through their purchase process in a friendly and...


  • Yorkton, Canada saskdocs Full time

    Job Description A permanent, full-time position is available for an Internal Medicine Specialist with excellent professional and communication skills. The successful candidate will join our team of two Internists and provide internal medicine services to the residents of Yorkton and surrounding areas out of the Yorkton Regional Health Centre. The...


  • Yorkton, Canada saskdocs Full time

    Job Description A permanent, full-time position is available for an Internal Medicine Specialist with excellent professional and communication skills. The successful candidate will join our team of two Internists and provide internal medicine services to the residents of Yorkton and surrounding areas out of the Yorkton Regional Health Centre. The...


  • Yorkton, Canada McMunn & Yates Building Supplies Full time

    McMunn & Yates Furniture & Appliances, a division of McMunn & Yates Building Supplies is a one of a kind retail location - part of a family of 22 building supply stores located throughout Manitoba, eastern Saskatchewan, and northwestern Ontario. Here you’ll find over 15,000 square feet of furniture and appliance displays, along with helpful and experienced...


  • Yorkton, Canada Staples Full time

    **Staples is business to business. You’re what binds us together.** Our customer service team supports our company through their confidence, knowledge, and commitment to our customers. We’re passionate about understanding customer needs, finding solutions that fit their business and supporting our customers every step of the way. We take pride in the...


  • Yorkton, Canada McMunn & Yates Building Supplies Full time

    McMunn & Yates Furniture & Appliances, a division of McMunn & Yates Building Supplies is a one of a kind retail location - part of a family of 22 building supply stores located throughout Manitoba, eastern Saskatchewan, and northwestern Ontario. Here you’ll find over 15,000 square feet of furniture and appliance displays, along with helpful and experienced...


  • Yorkton, Canada Hearing Healthcare Recruiters, LLC Full time

    We are seeking an Audiologist or a Hearing Aid Specialist in the Yorkton, SK area who is motivated by his/her career in the hearing industryThe candidate for this location must be licensed to dispense in Canada. This position is full-time with a competitive base salary, a benefits package, and an opportunity for bonuses.HHR will disclose details in further...


  • Yorkton, Canada Hearing Healthcare Recruiters, LLC Full time

    We are seeking an Audiologist or a Hearing Aid Specialist in the Yorkton, SK area who is motivated by his/her career in the hearing industryThe candidate for this location must be licensed to dispense in Canada. This position is full-time with a competitive base salary, a benefits package, and an opportunity for bonuses.HHR will disclose details in further...


  • Yorkton, Canada Speedy Cash Canada Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Health benefits**: - Dental plan - Health care plan - Paramedical services coverage - Vision care benefits **Financial benefits**: - Bonus **Long term benefits**: - Pension plan - Work Term: Permanent - Work Language: English - Hours: 35 to 40 hours per week


  • Yorkton, Canada Saskatchewan Indian Gaming Authority Full time

    Main Duties Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. Responsibilities include : Providing a wide variety of information to guests,...

  • AG Parts Technician

    2 days ago


    Yorkton, Canada Targeted Talent Full time

    Parts and Accessories Specialist - AgAre you a customer-focused professional with a knack for agricultural parts and machinery? We're seeking an individual to join our client's team as a AG Parts and Accessories Specialist. Your role will revolve around providing top-notch service in selling, receiving, and delivering parts and accessories to meet our...


  • Yorkton, Canada TD Bank Full time

    405840BR Retail Banking - Customer Service Yorkton, SK April 10, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...


  • Yorkton, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...