Budtender - Purple Moose Cannabis (Toronto)

3 weeks ago

Toronto, Canada TRIPSETTER INC Full time

The Full and Part-Time Educator/Key Lead is responsible for creating meaningful interactions with customers and intentionally educating on the Purple Moose Cannabis brand and products for sale. You have an outgoing personality and passionate about cannabis and customer service. You are part of a new lifestyle brand and are committed to sharing its core values with customers.

**Responsibilities**
- Create intentional experiences for Purple Moose Cannabis customers by building authentic relationships and appropriately determining needs.
- “Open” and “Close” the store according to store procedures.
- Lead by example and deliver exceptional, intentional customer service
- Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
- Build and cultivate lasting customer relationships and enable all staff members to do the same
- Create intentional experiences for Purple Moose Cannabis customers by building authentic relationships and appropriately determining needs.Successfully drive sales by educating on the Purple Moose Cannabis brand and products
- Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations.
- Successfully achieve sales goals and business metrics
- Seek opportunities to contribute to and improve business results on a daily basis.
- Support with inventory management, deliveries, and menu board updates
- Practice proper section ownership to ensure customers have access to the right stock to drive sales.
- Demonstrate strong time management and organization skills to keep priorities in focus
- Support with completing all tasks and duties within the store architecture, as assigned.
- Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
- Ensure you are aware of all company communication, rollouts, directives, and procedures.
- Abide by all company policies and programs, ensuring compliance.
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial, and municipal legislation.
- Complete tasks as assigned by the Management Team (ie, Ownership, Store Manager and Assistant Store Manager).

**Requirements**:

- Minimum 1-3 years retail experience
- Resourceful, creative, and solution-oriented
- Ability to prioritize and organize.
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Strong verbal and written communication skills and excellent organizational skills
- You are passionate about cannabis and are excited to bring it to market for recreational purposes.
- You are open to feedback and coaching.
- You demonstrate high levels of integrity and personal responsibility.
- You are trustworthy and customer-oriented
- Minimum age 19 years of age as specified by the provincial government
- Able to lift boxes 5-30 lbs
- Must be flexible with hours of work and be comfortable with ever changing duties
- Can Sell certification required
- Criminal Background check required

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: $16.00-$18.00 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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