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Housekeeping Manager

7 months ago

Ottawa, Canada Saintlo Ottawa-Jail Hostel Full time

Have you always wanted to manage a team? Are you a person capable of **managing several projects simultaneously**, who knows how to demonstrate **mobilizing leadership** and has **good interpersonal skills**? Do you know what memorable **customer service** is and how to **motivate a team** to deliver it? Do you like working in a **fast-paced and evolving work environment and** have a great **ability to manage stress**? Saintlo Ottawa-Jail Hostel might have just the job for you

**WHO ARE WE?**

Saintlo is a collective of hostels with super local character. We’re a social economy business. We help everybody explore our neck of the woods like a local. From the tip of the Gaspé Peninsula to the Great Lakes of Ontario, we offer social accommodations. We’re a place to meet up with people who come from all over the world.

Together, we help grow the nomad community.

**YOUR RESPONSIBILITIES**

As a Housekeeping Manager, you will manage the housekeeping and the breakfast team. Alongside the general manager and the assistant general manager, you will also participate in the mobilization and management of the hostel's staff.

**MORE SPECIFICALLY, YOU'LL BE CALLED TO**
- Ensure the housekeeping department works as a team to maintain the interior cleanliness of the hostel so that it is tidy, presentable, and comfortable;
- Provide housekeeping and breakfast service staff with “hands-on” leadership that mirrors the mission and core values of Saintlo ;
- Perform housekeeping and breakfast service duties as a team member when needed;
- Inspect the work completed by the Housekeeping team and the Breakfast team on a daily basis to ensure the standards are being met consistently;
- Follow up with staff in regards to guest concerns that we receive;
- Facilitate organized and informative housekeeping and breakfast staff meetings;
- Conduct performance evaluations on the housekeeping and breakfast teams periodically;
- Work with the maintenance clerk to recommend additional services required such as painting, repair work, renovations or replacement of furnishings & equipment;
- Ensure an adequate stock of supplies is on-hand to perform all necessary housekeeping tasks;
- Perform other duties as required.

**YOU ARE THE PERFECT CANDIDATE IF**
- You have experience as a housekeeper;
- You have experience in managing a team;
- You have excellent organisational skills and problem solving skills;
- You are a team player;
- You have the ability to operate in both official languages, an asset;
- You have knowledge of various computer programs including: Outlook, Excel, Word;
- You have your First Aid / CPR Certificate, an asset.

**WHAT WE OFFER**
- Permanent full-time position;
- Flexible schedule;
- Starting salary of 23$/h;
- Access to free breakfasts;
- 11 statutory holidays;
- Free or discounted nights in our beautiful collective;
- Pension plan with employer contribution at 5%;
- Work environment that fosters a culture of work-life balance;
- A human and passionate team;
- Unique and historic workplace;
- Starting date: as soon as possible.

If you feel this position is for you, send us your resume and a motivation letter explaining why you’d like to join our team

**Job Types**: Full-time, Permanent

**Salary**: From $23.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- Housekeeping: 1 year (preferred)
- Team management: 1 year (preferred)

Work Location: In person