Dispatcher, Trucks
2 weeks ago
Work Term: Temporary
- Work Language: English
- Hours: 48 hours per week
- Education: Other trades certificate or diploma
- Experience: 7 months to less than 1 year
**Work setting**:
- Urban area
- Transportation
**Tasks**:
- Ensure accuracy of completed time sheets, payroll and other summaries
- Ensure proper functioning of equipment
- Maintain work records and logs
- Monitor personnel workloads and locations
- Organize warehouse and work areas
- Perform general office duties
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Assist with maintenance of communications equipment
- Communicate with ships, aircraft and other remote operations
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Operate computer-aided communications and dispatching equipment
- Receive requests for emergency assistance or service
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
**Supervision**:
- 5-10 people
**Computer and technology knowledge**:
- Dispatch management service software
- Monitoring and tracking software
- Database software
- Electronic mail
- Electronic scheduler
- Operate GPS (Global Positioning System) and other navigation equipment
- MS Windows
**Service experience**:
- Delivery
- Trucking
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
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