Operations Team Leader

6 months ago

Mississauga, Canada SCI Logistics Ltd Full time

At SCI, our passionate employees are the reason we are Canada’s leading business to consumer supply chain partner. We empower our employees to shape our award-winning culture and help our hundreds of clients successfully fulfill their promises to their customers - chances are one of our 3000+ employees helped get your morning coffee to your doorstep, recycled your used printer toners, installed your community mailboxes and more

In our growing company and industry, you will be seen and heard, develop as an individual, and make an impact every day. We’ll let you shine. Work with us and we’ll make you even better

**Reporting to the Operations Manager, in this role, you will**:

- Support your business partners and work together, leveraging everyone’s strengths.
- See your commitments through and with good intentions.
- Ensure the duties and tasks supported by your role continuously improve with increased quality and fast speed to market.
- Maximize productivity by effectively allocating available resources to successfully process the daily shift work volume.
- Provide hands on direction of all activities to ensure customer and corporate requirements are met.
- Comprehend and administer all relevant policies and procedures in a fair and consistent manner.
- Use Manhattan Scale, Kronos, and other related systems to manage operations, inventory management, and employee-related data.
- Adhere to SCI Logistics’ Quality Principles, Continuous Improvement, and account-specific Standard Operating Procedures.
- Adhere to all Health and Safety practices, and ensure employees are following all related policies and procedures.
- Manage individual employee productivity, attendance, and performance management through regular reviews.
- Resolve employee relation issues in a timely manner and escalate matters when required.
- Effectively communicate all pertinent information regarding process changes, goals and objectives, and operational results to employees through daily shift meetings.
- Work cohesively with the entire Management team to ensure strategic objectives are achieved

**We are looking for a team member that has**:

- A Post-Secondary education, and/or a combination of relevant experience and education.
- Minimum of 4 years of previous leadership experience in directly managing a team to meet daily objectives.
- A valid MHE certification would be an asset.
- Thorough knowledge of third-party logistics services and processes.
- Excellent time management skills and prioritizes effectively in fast-paced, flexible environments.
- You support others in meeting their commitments.
- You take personal ownership over decisions, actions, and outcomes.
- When making decisions, you consider everyone and engage those who can add value to the process.
- An adaptable approach and prioritize with focus on what adds value to the client.
- Strong Excel, MS Office, SAP, Manhattan Scale and Kronos experience an asset.
- We want a team member that will shape SCI’s culture and value that we:

- Look out for one another by putting the safety and well-being of each other first, always do what we say we’re going to do and treat everyone with honesty and respect.
- Bring thought leadership and constant value to our customers, think and act as a team and celebrate our wins and learnings every day.
- Have the courage to challenge the status quo, the desire to improve on yesterday and a focus on delivering customer solutions that make us and our clients even better.
- Have the courage to think differently about how things get done to continuously improve and deliver even better results every day.
- The safety, health, and well-being of yourself and your team, is your first priority.
- Providing exceptional service is your passion.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Evening shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- warehouse - 3PL: 2 years (required)
- SAP: 2 years (preferred)
- Manhattan Scale: 2 years (preferred)

Ability to Commute:

- Mississauga, ON L5N 8B3 (required)

Ability to Relocate:

- Mississauga, ON L5N 8B3: Relocate before starting work (required)

Work Location: In person

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