Assistant Shipper

**Job Summary**:
This position directs the daily load for the shipping department in order to fulfill customer orders on time. Job duties are to make sure picks are printed with timely delivery to maintain an appropriate workload to shipping personnel, while maintaining 96% OTD. Accountable for optimal planning of shipments, ensuring 100% order accuracy and coordinating carriers providing cost efficacies on freight moves. Safeguards through daily reviews of open order reports that all picks are at some point in the process towards completion, fulfilling the end process of the order flow and the end of the workday for shipping. Routes and builds shipments, within established guidelines, to ensure consolidation, cost effectiveness, and timely service for customer satisfaction. Interacts with customer service, planning and other departments, regarding exceptions to the customer order fulfillment process, shipping capacity constraints, and ability to accommodate order changes.

**Essential Duties & Responsibilities**:
Review and verify all outbound/inbound shipments to ensure 100% accuracy.

Plan shipments efficiently to achieve optimal cost efficiency.

Investigate issues on shipments and assist with resolving customer inquiries.

Audit and approve all freight bills.

Manage batch reservation program & manual reservation of resources to customer orders, within established lead times.

Review open order reports several times throughout the day to ensure resources are available or contacting appropriate CSRs, planners, or inventory control to review.

Review future order reports and back-order reports to troubleshoot advance issues concerning availability versus required dates.

Manage pick validation, to ensure all picks are in the process of completion and have been accounted for in the process.

Monitor daily shipment to ensure that they are completed and confirmed in company ERP system (JDE).

Print and review of picks, within established lead times. This requires review of each point of pick to provide workable picks for the shipping floor. Picks are then passed onto the shipping floor within established guidelines.

Ensure outbound carrier activity to service customer's requirements while keeping costs contained/competitive, according to established guidelines.

Communicate regularly with shipping floor, warehouse personnel, planners and customer service, to discuss schedule feasibility, floor lead times, mode lead times, product availability and other situations that influence the customer order fulfillment process.

Route, build, consolidate and configure shipments, within established guidelines to ensure timely service and cost effectiveness for efficient service to customers. Utilize the Consolidation Report to minimize loads to affiliates, LTLs, FTL and containers.

Upon receiving communication from customer service, responsible to change existing printed picks.

Generate customs paperwork shipping documents and labels as needed, necessary to the shipping process.

Maintain open order and late order reports. Essential for other department managers and personnel review.

Utilize the JDE Reports to effectively plan shipping workload on floor and in Traffic Office.

Coordinate the sampling of incoming materials as designated through quality systems.

Assist Sr. Operations Manager, Supply Chain Manager and other Shipping & Receiving personnel with special projects.

Maintain familiarity with duties of the Shipper / Receiver to ensure and perform all traffic office processes to complete order fulfillment as needed.

Interacts with IT on Shipping/Receiving issues due to ERP System or RF devices.

Responsible for seeking improved ways to better serve customers, both internally and externally.

**Education & Experience**:
High school education or equivalent required. College diploma strongly preferred.

3-5 years of traffic experience preferred.

TDG Training/Certification preferred.

Some exposure/training in Export Trade regulations and other applicable regulations preferred.

Experience with forms of Traffic delivery systems required (air, water, rail, LTL, etc.) preferred.

**Skills & Abilities**:
The ability to perform all phases and tasks in shipping and receiving to insure continuity of the shipping/receiving process.

Ability to work independently with very little supervision.

Excellent computer, math and communication skills.

**Working Environment/Physical Demands**:
Work is in a professional office and manufacturing plant environment.

Periodical exposure to laboratory conditions.

LI-BW1