Catering Co-ordinator

3 weeks ago


Vancouver, Canada The Sutton Place Hotels Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
**Why choose us**:
Northland Properties is proudly 100% Canadian-owned and recognized as one of the most trusted names in hotels, restaurants, sports, and construction. Our well-known hospitality and entertainment brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 60 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and taking great care of our guests.
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel, one of Vancouver's most beautiful boutique hotels. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambience of the city set against a majestic backdrop of mountains and sea. The Sutton Place Hotel Vancouver has been voted 'BC's Leading Hotel' at the World Travel Awards, has been listed as one of Travel + Leisure's Top 500 in the World's Best Hotels, and has been included on the Cond Nast Traveler Gold List three times.
**Catering Coordinator Job Description**:
Detail oriented, service driven individual who is obsessively passionate about providing memorable experiences to all guests through planning and executing seamless events.
**Your skills and experience include**:

- Proven luxury hotel experience within the meeting and events industry.
- Must have good knowledge of food and beverage. Banquet experience and asset.
- Excellent communication (written & verbal) and interpersonal skills.
- Computer literate with knowledge in Microsoft Office.
- Working knowledge of Opera Clouds and OSEM and Social Tables floorplan program an asset.
- Confident in understanding and explaining contractual information to clients.
- Results oriented, positive, service driven with a sense of urgency and ability to prioritize.
- Adapts to change with ease and is able to handle many tasks simultaneously.
- A passion for guest service and a desire to be a part of a driven team.
- Must be very flexible with work hours to correspond with department, guest & business demands. May be required to work some weekends as business dictates.
- A strong team player, able to work within deadlines in a fast-paced environment.
- A good problem solver, confident, energetic and flexible.
- Able to work as part of a team and independently.

**Responsibilities include**:

- Co-ordinate all aspects of catering events, from initial inquiry to post event follow-up
- Collaborate with clients to understand their specific requirements and preferences
- Liaise with culinary and front of house teams to ensure efficient execution of catering orders
- Liaise with in-house audio-visual team
- Manage event timelines, logistics, and on-site coordination to guarantee a flawless guest experience
- Maintain accurate records of client communications, contracts, billing information
- Working with accounting manager to ensure payments are up to date
- Looking after all tour catering bookings
- Assist in working with wedding market
- Uphold high standards of service and presentation and professionalism
- Administrative tasks including weekly and daily reports, daily distribution of BEOs & changelogs, electronic reader board updates, office supplies and repairs
- Replies to RFP and inquiries

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and our guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS
- Rewards & Recognition
- Discounted team and friends and family rates
- Discounts with our restaurant partners
- Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- Growth Opportunities
- Career Advancement starts from Within
- Employee Assistance Program (EAP)
- Free mental Health Support, Legal & Financial Counselling
- Group Life Insurance, Extended Health, Dental, Vision Care
- Complimentary Stays
- RRSP Matching
- Milestone Rewards
- Tuition Credit Program

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.
**ABSOLUTELY NO PHONE CALLS PLEASE


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