Legal Aid Worker

5 months ago

Toronto, Canada Legal Aid Ontario Full time

**Company Bio**

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

**Primary function**

Home position: The Refugee Law Office - Toronto.

Services are currently provided both virtually and on site, with mínimal "on-site" supervision. At times, it may be necessary to meet with clients in person in the community. Flexibility is required based on operational needs.

**Key accountabilities**
- Prepares litigation materials under the supervision of counsel, including compiling documents using PDF software and drafting affidavits.
- Prepares client files using applicable client management software, including opening and closing files, docket and record keeping and reporting
- Provides client intake coverage, as required
- Provides back up reception coverage, as required
- Provides back up invoicing assistance, as required
- Provides administrative support to managers and RLO staff as required, such as drafting correspondence, arranging interpreter or doctor appointments, arranging couriers and process servers, etc.
- Liaises with other service providers, internal and external, including private bar counsel, court-based services, doctors and psychiatrists, as required.
- Additional, specific duties as outlined by RLO management.

**Required skills & experience**
- Excellent verbal and written communication skills, research skills, and attention to detail.
- Ability to multi-task, to work collaboratively as part of a team, and to work well under pressure.
- Proven ability to learn, develop and adapt to new or modified policies and procedures in a changing environment.
- Intermediate to advanced skill level in Microsoft Office products such as Word, Outlook, Excel, and PDF software.
- Previous administrative, law clerk experience or experience in a law office an asset
- Experience in a client service role assisting vulnerable client groups an asset
- Knowledge of community resources dealing with immigrants and refugees an asset
- Knowledge of community resources for individuals with mental health or addiction issues an asset
- Lived experience as an immigrant and/or within immigrant and refugee communities is an asset
- Ability to communicate in a second language is an asset

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**Equity Statement**

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

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