Operations Supervisor

3 weeks ago

Cambridge, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Canteen?** Imagine having a career that can take you places. Join our industry-leading team and there’s no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We’re proud of our team and what we have accomplished over the years. Let’s continue moving forward, together.

**Job Summary**:
As an **Operations Supervisor**, you will provide guidance and motivation to warehouse associates and route drivers as well as ensure effective customer/client rapport is maintained.

Now, if you were to come on board as one of our **Operations Supervisors**, we’d ask you to do the following for us:

- Carry out supervisory responsibilities in accordance with company policies including training employees, planning, assigning, and directing work, and addressing complaints and resolving problems
- Manage an hourly workforce of warehouse associates and route drivers in a fair and equitable manner in accordance with company policies and procedures assessment
- Confer with other supervisors to coordinate activities of the operation and attend regular staff meetings to keep informed and updated about current developments related to the business
- Handle queries from Operations and Management
- Maintain inventory management system and make recommendations to streamline operations and improve the inventory maintenance process
- Ensure quality, cleanliness, customer service and company policies and programs are maintained
- Maintain confidentiality of all company information
- Ensure contract compliance, and ensure the team is aware of contractual obligations for the project
- Compile weekly reports, variance reports, and forecasts
- Advise Management Team and Operations Team regarding weekly labour, finance, inventory and forecast for the project
- Continually review services with the object of reducing costs and increasing profitability and efficiency, without loss of standard
- Complete work and safety training requirements
- Ensure compliance with all operating policies and procedures

Think you have what it takes to be our **Operations Supervisor**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least 3-5 years supervisory experience, with a post-secondary education degree or diploma
- Excellent organizational, analytical, and problem-solving skills
- Strong adherence to meeting productivity, quality, and safety standards
- Excellent written and verbal communication skills
- A good business acumen that enables you to quickly understand and deal with situations that lead to a favorable outcome
- Ability to work well under pressure with multiple concurrent deadlines
- You have demonstrated the ability to design, develop and implement significant process improvements, following these through to successful implementation

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