PMO Analyst

Description & Requirements
About Maximus
Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems by supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Saudi Arabia, Singapore, South Korea and the United Kingdom.
Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people’s lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus and their dedication to connecting citizens with the services they need from Government agencies.
Department Summary
Position Summary
Your typical week at Maximus
- Maintains documentation related to the system administration of time tracking and resource management, and training for new users.
- Creates and modifies reports to support business areas.
- Liaises with other internal departments such as Finance, HR, Contracts, Service Management, to support integration and compliance of operational processes and reports; supports consistency of information between HR, Finance, and EPMO ensuring accurate employee data.
- Tracks KPIs across the organization.
- Supports change planning and monitoring within the business area to mitigate / prevent issues or conflict.
- Communicates with stakeholders to provide updates on activities affecting business users.
- Supports Major Projects Executive Status Reporting process.
- Maintains the department SharePoint site.
- Provides guidance to junior team member(s).
- Other activities to support governance and business performance as required.

What you offer us
Knowledge Skills and Abilities
- Exceptional attention to detail, strong analytical abilities, and comprehensive business acumen.
- Ability to adhere to established practices, processes, workflows, and supporting documentation, and to proactively identify areas for improvement and enhancement.
- Proven capability in juggling multiple priorities and competing deadlines, while consistently meeting service level agreements.
- Excellent communication skills, capable of presenting information and perspectives effectively and at all levels of the organization.
- Effectively leverages communication and interpersonal skills to achieve team goals through collaboration and influence.
- Experience evaluating and monitoring data for reliability and quality.
- Demonstrates a strong ability to analyze problems, develop multiple alternative solutions, and provide well-considered recommendations.
- Understanding of Project Management from conception to delivery and transition to operations.
- Ability to prepare and interpret flowcharts.
- Results-oriented and a strong team player.
- Transparent, honest, and ethical.
- Innovative thinker with a focus on continuous improvement.
- Ability to perform in a remote work environment.

Education and Experience
- Post-secondary education with a focus in business administration or related field is required plus 5 years of related experience in a business environment working independently, or equivalent experience.
- Experience as PMO Analyst or similar role.
- Professional certification such as PMP or CAPM an asset.
- Experience with Service Now PPM Standard an asset.

Other
- Must be a Permanent resident or Canadian citizen, residing in Canada.
- Remote position
- Must be able to work in PST or MST time zones
- Must pass a Criminal Record Check

What we offer you
We value your work, which enables us to continuously raise the bar on how we can best serve citizens worldwide. Maximus Canada offers the following:

- Competitive market-based salaries
- Comprehensive employer-paid benefits
- Four weeks of paid vacation
- Group Retirement Savings Plan
- Hybrid and remote work environments in Canada
- Annual paid bonus based on overall company performance
- Employee appreciation events

Maximus Global Core Values
- Accountability - Accepting responsibility to solve problems and rise to each challenge
- Collaboration - Partnering to instill trust and working as one
- Customer Focus - Cultivating an authentic desire to help others succeed
- Innovation - Embracing change and championing new ways forward
- Respect - Valuing the work we do, who we do it with, and the people we serve

(No agencies please)
Minimum Requirements
EEO Statement