Bistro Attendant

**THE OPPORTUNITY**:
Bistro Attendant

Reports to Food and beverage supervisor

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE ROLE**:
The Bistro at Courtyard is a chic, fast-casual concept restaurant offering an eclectic menu including a variety of refreshing to-go options as well as full sit-down fare including cocktails, wine, beer, and Starbucks coffee. Our Bistro Team Members master a wide variety of food & beverage functions, from serving coffee and other beverages (including alcohol), to preparing ingredients for cooking, including portioning, chopping, and storing food. This position processes all orders and collects payment from customers and aids in food & beverage areas including bussing, cleaning, resetting tables, and delivering food to guests. This position also performs general cleaning and maintenance of food and beverage prep areas, counts the bank at end of shifts, and follows property control audit standards and cash handling procedures. Assists with additional food and beverage tasks and performs other reasonable job duties as directed by manager or supervisor

**ACTIVITIES**:
The duties and responsibilities for the Bistro Attendant include, but are not limited to the following:

- Maintain complete knowledge of a) Hours of operation and proper table set ups for the dining area. b) Expected number of meals to be served. c) Safety and sanitation requirements. d) Proper storage procedures. Complete opening duties as assigned: a) Check quality and amount of all breakfast stock and supplies using checklist. b) Requisition necessary supplies according to standard. c) Transport supplies and equipment to the dining area. d) Prepare and set up all condiments and non-alcoholic beverages. e) Stock designated supply of silverware, glassware, chinaware, utensils, tools, and other equipment for service. f) Inspect cleanliness and condition of tables and service areas; rectify any deficiencies. g) Set tables. h) Set up and prepare the service line/areas. i) Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
- Ensure that all equipment is in working order and clean by following daily railroad cleaning log; rectify any deficiencies and report maintenance problems to the manager or purchaser.
- Receive food from Kitchen and place in designated holding areas at specified temperatures.
- Defrost food, clean, and prepare produce as assigned.
- Maintain supply levels of stock, food, and non-alcoholic beverages to designated amounts throughout scheduled hours of operation.
- Monitor and maintain the quality of all food and cleanliness on service lines.
- Anticipate usage levels and report food replenishment needs to the Kitchen on a timely basis.
- Ensure guests are satisfied with the beverage, food and service. Respond promptly and courteously to any requests.
- Obtain replacements for 86'd items as directed by the Kitchen.
- Remove soiled trays and wares from the dining tables and separate items at breakdown station.
- Wipe dining tables clean and replenish tabletop condiments throughout the shift.
- Answer questions about our food, beverages and other restaurant or Hotel functions and services.
- Take food and beverage orders from guests, enter orders in POS system.
- Prepare coffee barista drinks, speciality drinks and food orders utilizing Turbo Chef.
- Clean up spills immediately.
- Breakdown all goods.
- Return unused food to designated areas and store.
- Clean and sanitize service lines, beverage dispensing equipment and other equipment, f