Food and Beverage Supervisor
4 months ago
**Position Objective**
The Assistant Food and Beverage Manager is responsible for maintaining professional, efficient service standards for Food and Beverage at Country Hills Golf Club. A key role on the team to assist with managing the daily operations as well as training and monitoring Food and Beverage Team Members.
**Duties and Responsibilities**
**1.** **Club Members**
- Develop professional, respectful relationships with the Country Hills Membership.
- Serve Members and guests as required.
- Be prepared to answer Member’s questions by being an expert in every Food and Beverage product offered at the Club.
- Respond efficiently and accurately to member complaints.
- Understand and enforce the Club rules and policies as necessary.
- Maintain orderly control of Member reservations and drop-ins.
**2.** **Country Hills’ Team Members (staff)**
- Foster a positive, upbeat attitude among all department Team Members.
- Assist the Events and Experience Manager with Club events as required.
- Training and development of Team Members focusing on the Club’s Core Values, Mission, Vision and Culture.
- Provide consistent and clear communication to all Team Members.
- Ensure seamless, open, and friendly communication between front of house and back of house.
**3.** **Department Management**
- An on-floor presence is key to this role, including working nights and weekends.
- To be a leader on the F&B team, and someone staff and members can come to for feedback or with questions/concerns.
- Follow all food and safety regulations.
- Ensure all established service standards are maintained.
- Assist with weekly orders including liquor, beer, wine, and sundries.
- Assist with inventory management and counting monthly.
- Listen to Members feedback on menu items, as well as run regular research comparisons for pricing and popular items.
- Organize, clean and stock all front of house Food and Beverage areas including stock rooms.
If you have a passion for the food and beverage industry, excellent customer service skills, and the ability to work in a fast-paced environment, we would love to hear from you.
**Job Types**: Full-time, Part-time
Pay: $17.00-$19.00 per hour
Additional pay:
- Bonus pay
- Tips
**Benefits**:
- Company events
- Discounted or free food
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 3 years (required)
- Leadership: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- ProServe (preferred)
Work Location: In person
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