
Director, Fraud Management Detection
4 days ago
Requisition ID: 212596
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Director, Fraud Management Detection & Application Fraud leads and oversees Fraud Detection & Application Teams in Canada ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies, and procedures.
**Is this role right for you? In this role you will**:
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
- Provides overall leadership and performance management of the Fraud Detection & Application Fraud Teams operation; accountable for overseeing the management of fraud alerts for the Canadian Retail and Commercial portfolios across a variety of credit, debit and digital channel products.
- In conjunction with the VP and senior leadership team, responsible for the long-term strategic direction of the fraud strategies in support of the business lines
- Takes a leadership role in pursuing strategies to improve customer experience, fraud losses, operational efficiencies and organizational effectiveness
- Responsible for achievement of fraud plan & Fraud Detection & Application Team objectives
- Responsible for ensuring the achievement of customer and operational KPIs
- Responsible for the coverage model for scheduling to ensure operation effectiveness and efficiency
- Responsible for effective team management, development of a strong management team and maintaining a high level of employee engagement
- Builds strategic relationships and key partnerships both internally and externally
- Partner with key stakeholders (e.g. Office of the President, Ombudsman, Team Voice) to ensure effective resolution of customer concerns and issues related to actions taken on their accounts
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
- Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
- Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team
**Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**:
- Bachelor Degree in Business Administration, Finance, or Criminology - preferred
- MBA (or equivalent) is an asset but not a requirement
- Expert knowledge of industry trends and information regarding fraud management
- 5+ years of experience in an operations environment
- 5+ years of management experience in a collaborative work environment
- Highly skilled leader with extensive experience leading large teams focusing on coaching, strategic planning and execution of key business priorities
- Strong prioritizing, planning, analytical, presentation, project management, and relationship building skills
- Working knowledge of retail and commercial credit products, consumer credit lifecycle, risk management
- Developed judgement and problem-solving skills sufficient to interpret and/or analyze factual
**What’s in it for you?**
- A rewarding career path with diverse opportunities for professional development
- Lead strategic projects with a significant impact on business line growth.
- A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
- An organization committed to making a difference in our communities - for you and our customers.
- Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.
- Perfect for problem solvers who love to scenario plan and work with a wide-ranging number of business partners and geographies.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
-
Fraud Detection Expert
1 week ago
Old Toronto, Canada Société Financière Manuvie Full timeJob DescriptionWe are seeking a highly skilled Fraud Detection Expert to join the Canadian Advanced Analytics team at Société Financière Manuvie. This pivotal role is crucial in developing sophisticated AI and ML models to enhance our anti-fraud program.About the RoleAs a Fraud Detection Expert, you will help develop and implement robust analytical...
-
Team Lead, Fraud Detection
6 months ago
Toronto, Canada Scotiabank Full timeRequisition ID: 193793 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** Leads and develops a team of Senior Fraud Detection Analysts in the Fraud Management Operations in Canada, ensuring business strategies, plans and initiatives are executed / delivered. Responsible to provide coaching,...
-
Senior Fraud Detection Specialist
1 month ago
Toronto, Ontario, Canada Scotiabank Full timeRole OverviewThe Senior Fraud Detection Specialist will play a critical role in preventing and minimizing losses to Scotiabank resulting from fraudulent activity on Payment cards and deposit accounts. This position will work collaboratively with the Fraud Detection Team to analyze alerts generated by fraud monitoring systems and/or batch reports, identify...
-
Data Analyst for Fraud Detection
1 month ago
Old Toronto, Canada Interac Full timeData Scientist InternJob SummaryWe're seeking a highly motivated and detail-oriented Data Science Intern to join our Fraud Analytics team at Interac. As a Data Science Intern, you will be responsible for providing actionable insights into rule-based fraud detection, feature development, and statistical analysis of new and existing fraud trends.About the...
-
Director, Fraud Prevention
6 months ago
Toronto, Canada Navigatr Full timeNavigatr Group is a privately held company that invests in travel companies that elevate the customer experience and drive innovation. Our expansive and growing group of brands empowers seamless access to a comprehensive range of luxury travel options and services globally with over $1 billion transactions annually. Navigatr Group's goal is to create a more...
-
Data Analyst for Fraud Detection and AML
2 weeks ago
Toronto, Ontario, Canada Insight Global Full time $40 - $50About the RoleThis is a 6-month contract position that requires 5x per month hybrid work in Toronto.Estimated Salary Range: $80,000 - $100,000We are seeking an experienced Data Scientist to join our team as a key player in fraud detection and anti-money laundering (AML) efforts. In this role, you will be responsible for analyzing large datasets, developing...
-
AI Fraud Detection Specialist
2 weeks ago
Old Toronto, Canada Manulife Insurance Malaysia Full timeWe are seeking a highly skilled AI Fraud Detection Specialist to join our Canadian Advanced Analytics team in Malaysia. This role is pivotal in developing sophisticated AI and ML models to enhance Manulife's anti-fraud program.Key Responsibilities:Develop and implement robust analytical solutions, applying both traditional and emerging machine learning and...
-
Director, Fraud Prevention
6 months ago
Toronto, Canada TripArc Full timeFounded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry's best rates. As an industry...
-
Team Lead, Fraud Detection
6 months ago
Toronto, Canada Scotiabank Full timeRequisition ID: 194500 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** Leads and develops a team of Senior Fraud Detection Analysts in the Fraud Management Operations in Canada, ensuring business strategies, plans and initiatives are executed / delivered. Responsible to provide coaching,...
-
Fraud Detection Specialist
1 week ago
Old Toronto, Canada Manulife Insurance Malaysia Full timeAt Manulife Insurance Malaysia, we are seeking a highly skilled Fraud Detection Specialist to join our Canadian Advanced Analytics team.The OpportunityWe are looking for a motivated professional who can develop sophisticated AI and ML models to enhance our anti-fraud program. As a Fraud Detection Specialist, you will help design and implement robust...
-
Fraud Strategy Manager
7 months ago
Toronto, Canada DataVisor Full timeAbout DataVisor: DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering...
-
Senior Fraud Detection Analyst
2 months ago
Toronto, Canada Scotiabank Full timeRequisition ID: 208379Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. PurposeThe Senior Fraud Detection Analyst is responsible for preventing and minimizing losses to the Bank resulting from fraudulent activity on Payment cards and deposit accounts. This is achieved by working alerts generated by...
-
Data Science Specialist: Fraud Detection and AML
2 weeks ago
Toronto, Canada Insight Global Full timeJob SummaryWe are seeking a skilled Data Science Specialist to join our team at Insight Global. In this role, you will work closely with cross-functional teams to develop and validate AI/ML models for fraud detection and anti-money laundering (AML) efforts.About the RoleThis is a hybrid 5x per month position in Toronto, with an estimated salary range of...
-
Software Engineer
1 week ago
Toronto, Ontario, Canada Royal Bank of Canada Full timeJob SummaryWe are seeking a highly skilled Software Engineer to join our dynamic Fraud IT team. As a Fraud Detection Specialist, you will be responsible for designing and enhancing detection components using cloud technologies.About the RoleThis is an exciting opportunity to work in a fast-paced, collaborative environment that emphasizes innovation and...
-
Senior Fraud Detection Analyst
2 months ago
Toronto, Canada Scotiabank Full timeRequisition ID: 208345Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. PurposeThe Senior Fraud Detection Analyst is responsible for preventing and minimizing losses to the Bank resulting from fraudulent activity on Payment cards and deposit accounts. This is achieved by working alerts generated by...
-
Data Science Expert for Fraud Detection
1 week ago
Toronto, Canada Insight Global Full timeJob OverviewWe are seeking a skilled Data Science Expert to join our team at Insight Global. As an Intermediate Data Scientist, you will play a critical role in analyzing large datasets, building AI/ML models, and extracting insights to support fraud detection and anti-money laundering (AML) efforts.
-
Director, Bank Fraud Strategy
2 weeks ago
Toronto, Canada Société Financière Manuvie Full timeThe Director, Fraud Strategy is an experienced leader in fraud prevention and detection efforts. As a member of the Strategy, Governance and Controls team, this role is responsible for the fraud strategy for the bank through the analysis of fraud trends, the development of mitigation strategies and deployment of creative solutions to effectively manage fraud...
-
Toronto, Canada EQ Bank | Equitable Bank Full timeJoin a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...
-
Strategic Fraud Prevention Leader
2 weeks ago
Old Toronto, Canada Société Financière Manuvie Full timeJob OverviewSociété Financière Manuvie seeks an experienced Director, Disability Management to lead its fraud prevention efforts. This role is responsible for analyzing fraud trends, developing mitigation strategies, and deploying creative solutions to effectively manage fraud losses while supporting business growth.ResponsibilitiesFraud Strategy...
-
Director, Bank Fraud Strategy
2 weeks ago
Toronto, Canada Société Financière Manuvie Full timeThe Director, Fraud Strategy is an experienced leader in fraud prevention and detection efforts. As a member of the Strategy, Governance and Controls team, this role is responsible for the fraud strategy for the bank through the analysis of fraud trends, the development of mitigation strategies and deployment of creative solutions to effectively manage fraud...