Digital & Web Operations Specialist

2 weeks ago

Toronto, Canada BMO Financial Group Full time

100 King Street West Toronto Ontario,M5X 1A1

The Specialist, Digital and Web Operations and is a key member of the BMO Global Asset Management (BMO GAM) Digital Engagement team. Reporting to the Senior Manager, Digital Strategy and Engagement, this role works closely with the in-house digital team, external agencies and other key partners to support the ongoing website and digital operations activities with the goal of enhancing the digital experience supporting BMO GAM as a leader in the Canadian asset management landscape.

**Job responsibilities**:

- Work jointly with the Senior Manager, Digital strategy and engagement on day-to-day website operations and the delivery of digital activities for assigned partners
- Make timely web updates, including but not limited to, posting new website pages, thought leadership, updating data feeds, supporting SEO activities, and more
- Optimizes and publishes content across all applicable websites and supports creation of web templates that facilitate goals and adhere to corporate web guidelines
- Develop and maintain a scheduled update plan to ensure content is always fresh
- Ensure all digital assets are supplied and comply with legal, brand standards and AODA compliance
- Build and maintain a professional relationship with internal & external stakeholders, responding to requests and questions in a timely manner
- Support partner inquiries/needs related to operations, and other functional tasks including troubleshooting all website related issues and escalations
- Maintain a line of sight on the volume of work in the pipeline to assist Senior Manager in making effective use of time and resources
- Keep Senior manager informed/up to date on project tasks, escalate key issues or risks to timelines and deliverables and proactively seek support when required.

**Qualifications**:

- Minimum of 2-4 years of directly related work experience in a corporate environment or digital marketing agency. Experience in financial services and asset management a bonus
- Proactive and solution driven with strong knowledge of digital channels and creative processes
- Strong creative aptitude with the ability to suggest enhanced methods for creative treatments
- Demonstrated knowledge of web development (HTML, CSS, JavaScript API, and Content Management Systems such as WordPress), server-side development (PHP, CLI), digital graphics (Photoshop), social media (Twitter, Facebook, etc.), digital graphics and business communications.
- Extremely strong written and verbal communication skills with the ability to clearly communicate partner(s) needs
- Strong proof-reading ability with a keen attention to detail on all projects

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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