Pending/referral Clerk

Beamsville Medical Centre Family Health Team

Beamsville Medical Centre Family Health Team is seeking a Part-Time (2-3 days per week)
Pending/Referral Clerk to join our team.

We are looking for an individual with 2-3 years’ experience to join our team as a REFERRAL CLERK.

**Responsibilities**

Processes referrals and re-referrals received from physicians by performing duties such as:

- Receiving/requesting referral information, patient demographics and other clinical data.
- Recording and/or entering a variety of information including consultation, dates, locations and types of examinations/procedures to complete patient schedules including name searches using the computerized information system to obtain information such as patient identification, agency identification, patient demographics and information
- Creating new agency identification for the patient.
- Electronically filing clinical documents in the electronic health record.
- Routing documents for physician review as required.
- Determines appointment priority by evaluating patient information such as patient history, test results and pertinent reports.
- Organizes and maintains a system for review of referrals by identifying concerns to physician/clinical staff as required and placing the referral in the designated area for review.
- Processes written or verbal instructions from triage physician, including activities such as initiating requisitions, requesting bookings such as diagnostic imaging, completing forms, and requesting additional documentation.

**Preferred skill sets**
- Responsible, punctual and well organized
- Strong verbal and written communication skills
- Ability to multi-task and manage time efficiently and effectively
- Ability to work in a fast-paced busy environment.
- Works well individually and as a team member
- Experience in reception, registration or secretarial roles in doctors’ offices or a hospital is an asset.

**Education**
- High-school diploma required
- Medical Office Assistant Diploma
- **Electronic Medical Record (EMR) experience and Referral experience**. Knowledge of the **TELUS EMR**

**Job Type**: Part-time

**Salary**: $19.00-$21.00 per hour

Expected hours: 20 - 35 per week

Schedule:

- No weekends

Work Location: In person