Parts Person

6 months ago

Edmonton, Canada Canadian Dewatering Full time

The Parts Person processes parts orders, prepares pick lists for printing and picking and coordinates service calls and follow-up.

**Responsibilities**:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
- Manages parts inventory, makes inventory corrections, adjustments, and price changes.
- Orders/ receives necessary parts by creating purchase orders based upon parts needed and submits to appropriate vendors.
- Enters product receipts into the operating system and prepares pick lists for open service parts orders.
- Sets-up and maintains new product records and shipping information.
- Coordinates the transfer of parts.
- Follows up with parts orders.
- Provides ETA’s for backorders and expedites delivery when required.
- Answers all telephone inquiries from customers/ sales and processes requests.
- Assesses variances between actual expenditures and estimated amounts in the purchase orders.
- Coordinates activities with other departments and divisions.
- Responds to emergency situations as necessary.
- Provide quality customer service to our external and internal customers.
- Wear, and participate in the ongoing training of, the required PPE for this position.
- Lead by example with integrity.
- Other tasks and special projects as assigned by the direct supervisor.

**Knowledge, Skills & Abilities**:

- Strong communication skills.
- Knowledge of the practices, methods, and techniques used in the performance of work as assigned.
- Knowledge of HSE Manual, safety practices, safe work methods and safety regulations.
- Microsoft Office (Word, Excel & Outlook) is an asset.
- Demonstrated initiative in identifying and taking on projects and duties.
- Organizational skills; ability to meet deadlines, self-starter, and a quick learner.
- Ability to handle a large workload volume.
- Ability to identify and implement effective courses of action to complete assigned work.
- Ability to read and interpret purchase orders, packing slips and invoices.
- Ability to be flexible and to adapt to changing circumstances.
- Ability to establish and maintain effective working relationships with those encountered in the course of the work.
- Able to coordinate work assignments with other workers, divisions, or departments.

**Education & Experience**:

- Minimum High School Diploma or GED equivalent.
- Previous experience an asset.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- parts management: 1 year (preferred)

Work Location: In person

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