Street Outreach Counsellor

1 month ago

Toronto, Canada City of Toronto Full time

**Job ID**: 51131

**Job Category**:Community & Social Services

**Division & Section**:Toronto Shelter & Support Services, Outreach and Access

**Work Location**:Streets to Homes, 51 Lisgar Street Toronto Ontario

**Job Type & Duration**:Full-Time, Temporary (12 months)

**Hourly Rate and Wage Grade**:$41.33 - $45.26, Wage Grade 12

**Shift Information**:35 hours per week Monday to Friday

**Affiliation**: L79 Full-time

**Number of Positions Open**: 6

**Posting Period**: 24-OCT-2024 to 7-NOV- 2024

**Major Responsibilities**:

- Conducts assessments and intake interviews with clients in a variety of locations: public (e.g., on the sidewalk, in public squares, in parks and ravines, etc.), homeless and low-income service settings (e.g., hostels, drop-in centres, etc.) and institutional settings (e.g., hospitals, court houses, etc) and assess client's functional, income, employment and housing status to determine program eligibility. These services are provided at a variety of times including very early mornings, late evening, nights, weekends and statutory holidays.
- Receives case transfers from Street Outreach Workers and initiates case management to resolve the reason why the client is street involved and provide assistance in preventing relapse of becoming street involved again in the future
- Provides ongoing assessment, case management, care coordination and monitoring of client's needs; monitors and evaluates clients changing needs and coordinates individualized services
- When appropriate, assists clients to identify and access alternative courses of action when community bases services are not appropriate to the needs of the individual
- Follows through on referrals as appropriate and maintains follow up.
- In partnership with Supervisor, Social Assistance, coordinates Street Outreach Workers to accompany clients to appointments as necessary, and/or accompanies the client directly
- Balances urgent service responses with ongoing new referrals
- Organizes and/or attends case conferences with others to resolve the issues related to the clients' street involvement
- Liaises with non-profit Streets to Homes service providers in the coordination and provision of services to the client as determined in the case plan
- Use community resources effectively to enhance the client's quality of life
- Responds to and investigates enquiries, complaints and emergency situations involving clients and in so responding assesses the situation and presents and implements short-term and long-term solutions, and documents outcomes.
- Collects, documents and evaluates information to determine client's initial/ongoing eligibility, including verifying client information through personal interviews and liaison with client supports, relevant service providers, community agencies, landlords, other Ministries and institutions, etc. Updates and revises client file and case management plan at each point of contact in a timely matter to ensure the availability of up to date information
- Identifies and executes appropriate referrals for services and supports to outside agencies, purchased services and City services informing involved staff of information necessary to assist individuals.
- Advocates on behalf of clients for support, services and benefits with internal and external resources, and engages in active problem solving around each client's difficulties
- Participates in the development of client profiles and service needs by preparing various reports and statistical forms
- Ensures safety and well being of clients accessing the program.
- Resolves conflict situations including client complaints and disputes. Listens, mediates, negotiates and provides support and guidance to resolve issues. Documents outcome.
- Maintains current knowledge of legislation, community services, resources, policies, programs, procedures and issues affecting client population
- Documents shift occurrence information for other staff to keep the proper functioning of the Service Unit
- Participates in program development and delivery
- Compiles and maintains records and related statistics. Submits activity and other reports
- Participates on internal and external committees as requested by Manager
- Handles inquiries, in person or on the telephone, from members of the general public, business operators and street involved persons, requesting a service response
- Develops and nurtures neighbourhood connections and recognition within catchment area served using community development principles
- Liaise with staff from other programs and community agencies (e.g., hospitals, social workers, doctors, courts, immigration, shelters, drop-ins, health clinics, legal programs, other City Programs, etc) to provide program information or in advocating for transfers/placements of clients
- Responds to questions from the general public, business, etc when encountered on the street
- Participates in conducting research activities
- Provides housing support at

  • Street Outreach Worker

    2 weeks ago

    Toronto, Canada Albion Neighbourhood Services Full time

    **STREET OUTREACH WORKER** **Albion Neighbourhood Services** **Job Posting** **Full Time - 6 Months Contract Position (**_Unionized_**)** This person will work as a member of a van-based street outreach team or on multiple teams either during the weekday or weekend shifts and occasional evening shifts, which contacts, and works with, people who are...

  • Youth Counsellor/community Outreach Worker

    6 months ago

    Toronto, Canada Blake Boultbee Youth Outreach Service Full time

    **About us** Blake Boultbee Youth Outreach Service is a small business in Toronto, ON M4J 3E2. Our goal is to provide comprehensive community-based social service to at-risk young people and families from across the City of Toronto. Our services include long-term individual and family counselling and therapy, advocacy, life skills training, and providing...

  • Street Outreach Worker Position

    6 months ago

    Toronto, Canada Albion Neighbourhood Services Full time

    **STREET OUTREACH WORKER** **Albion Neighbourhood Services** **Job Posting** **Full Time (**_Unionized_**)** This person will work as a member of a van-based street outreach team or on multiple teams either during the weekday and occasional weekend/ evening shifts, which contacts, and works with, people who are homeless and on the street in the...

  • On Call- Relief Street Outreach Worker Position

    4 weeks ago

    Toronto, Canada Albion Neighbourhood Services Full time

    **STREET OUTREACH WORKER** **Albion Neighbourhood Services** **Job Posting** **Part Time/ On-call Relief Position (**_Unionized_**)** This person will work as a member of a van-based street outreach team or on multiple teams either during the weekday or weekend shifts and occasional evening shifts, which contacts, and works with, people who are homeless...

  • Homeless Outreach Counsellor Regional Geriatric

    5 months ago

    Toronto, Canada Unity Health Toronto Full time

    The Geriatric Medicine Inner-city Outreach Counsellor works closely with the geriatrician, community partners (e.g. Inner City Health Associates and WoodGreen) and clients to support inner-city older adults. The Outreach Counsellor is responsible for scheduling outreach visits with the geriatrician, time-limited case management, outreach support, and...

  • Homeless Outreach Counsellor, General Internal

    5 months ago

    Toronto, Canada Unity Health Toronto Full time

    The Homeless Outreach Counsellor works as a part of an inter-professional team in General Internal Medicine (GIM) supporting the post-discharge care plans of patients who are experiencing homelessness. The GIM Unit specializes in the diagnosis and treatment of a broad range of diseases involving all organ systems, and are especially skilled in the management...

  • Street Outreach Worker

    5 months ago

    Greater Toronto Area, Canada Ve'ahavta Full time

    _**Are you seeking deeply meaningful hands-on work?**_ - **This is an opportunity for someone who wants to be part of a passionate growing team transforming people’s lives.**_ **ABOUT VE’AHAVTA** At Ve’ahavta, we value hard work, but we also value recognition, wellness, and taking care of each other. In addition to a competitive salary, Ve’ahavta...

  • Street Outreach Worker

    6 months ago

    Greater Toronto Area, Canada Ve'ahavta Full time

    _**Are you seeking deeply meaningful hands-on work?**_ - **This is an opportunity for someone who wants to be part of a passionate growing team transforming people’s lives.**_ **ABOUT VE’AHAVTA** At Ve’ahavta, we value hard work, but we also value recognition, wellness, and taking care of each other. In addition to a competitive salary, Ve’ahavta...

  • Street Outreach Worker

    6 months ago

    Greater Toronto Area, Canada Ve'ahavta Full time

    _**Are you seeking deeply meaningful hands-on work?**_ - **This is an opportunity for someone who wants to be part of a passionate growing team transforming people’s lives.**_ **ABOUT VE’AHAVTA** At Ve’ahavta, we value hard work, but we also value recognition, wellness, and taking care of each other. In addition to a competitive salary, Ve’ahavta...

  • Street Outreach Worker

    2 weeks ago

    Greater Toronto Area, Canada Ve'ahavta Full time

    _**Are you seeking deeply meaningful hands-on work?**_ - **This is an opportunity for someone who wants to be part of a passionate growing team transforming people’s lives.**_ **ABOUT VE’AHAVTA** At Ve’ahavta, we value hard work, but we also value recognition, wellness, and taking care of each other. In addition to a competitive salary, Ve’ahavta...

  • Street Outreach Worker

    4 weeks ago

    Greater Toronto Area, Canada Ve'ahavta Full time

    _**Are you seeking deeply meaningful hands-on work?**_ - **This is an opportunity for someone who wants to be part of a passionate growing team transforming people’s lives.**_ **ABOUT VE’AHAVTA** At Ve’ahavta, we value hard work, but we also value recognition, wellness, and taking care of each other. In addition to a competitive salary, Ve’ahavta...

  • Counsellor - Pathways to Healthy Families

    3 months ago

    Toronto, Canada Jean Tweed Treatment Centre Full time

    **Counsellor, Pathways to Healthy Families** **1 Full-Time Permanent Position and 1 Full-Time Contract Position** **Classification: Counsellor** **Job title: Counsellor, Pathways to Healthy Families** - **Location**:_ Downtown Toronto AND 215 Evans Ave, Etobicoke **Hours of wor**k: 37.5 hours per week, Monday to Friday **Rate of Pay**:...

  • Counsellor - Pathways to Healthy Families

    6 months ago

    Toronto, Canada Jean Tweed Treatment Centre Full time

    **Counsellor, Pathways to Healthy Families** **1 Full-Time Permanent Position** **Classification: Counsellor** **Job title: Counsellor, Pathways to Healthy Families** - **Location**:_ Downtown Toronto AND Evans **Hours of wor**k: 37.5 hours per week, Monday to Friday **Rate of Pay**: $24.16- $28.26 **Preferred Start Date**: As soon as possible Jean...

  • Counsellor - Pathways to Healthy Families

    6 months ago

    Toronto, Canada Jean Tweed Treatment Centre Full time

    **Counsellor, Pathways to Healthy Families** **1 Full-Time Contract Position** **Classification: Counsellor** **Job title: Counsellor, Pathways to Healthy Families** - **Location**:_ Downtown Toronto AND 215 Evans Ave, Etobicoke **Hours of wor**k: 37.5 hours per week, Monday to Friday **Rate of Pay**: $24.16- $28.26 **Preferred Start Date**: As soon as...

  • Counsellor - Pathways to Healthy Families

    5 months ago

    Toronto, Canada Jean Tweed Treatment Centre Full time

    **Counsellor, Pathways to Healthy Families (#24)** **1 Full-Time Permanent Position** **Classification: Counsellor** **Job title: Counsellor, Pathways to Healthy Familities** - **Location**:_ Downtown Toronto AND Evans **Hours of wor**k: 37.5 hours per week, Monday to Friday **Rate of Pay**: $24.16- $28.26 **Preferred Start Date**: As soon as...

  • Counsellor - Pathways to Healthy Families

    6 months ago

    Toronto, Canada Jean Tweed Treatment Centre Full time

    **Counsellor, Pathways to Healthy Families** **1 Full-Time Contract Position** **Classification: Counsellor** **Job title: Counsellor, Pathways to Healthy Families** - **Location**:_ Downtown Toronto AND 215 Evans Ave, Etobicoke **Hours of wor**k: 37.5 hours per week, Monday to Friday **Rate of Pay**: $24.16- $28.26 **Preferred Start Date**: As soon as...

  • Counsellor - Pathways to Healthy Families (#81)

    5 months ago

    Toronto, Canada Jean Tweed Treatment Centre Full time

    **Counsellor, Pathways to Healthy Families** **1 Full-Time Contract Position** **Classification: Counsellor** **Job title: Counsellor, Pathways to Healthy Families** - **Location**:_ Downtown Toronto AND 215 Evans Ave, Etobicoke **Hours of wor**k: 37.5 hours per week, Monday to Friday **Rate of Pay**: $24.16- $28.26 **Preferred Start Date**: As soon as...

  • Supervisor, Drop-in and Outreach

    2 months ago

    Toronto, Canada Covenant House Toronto Full time

    **Supervisor, Drop-In and Outreach** *** **Outreach** *** **Full-Time, Permanent** **11:00am - 7:00pm Monday - Friday** **Level 8** Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young...

  • Full Time Outreach Worker

    2 months ago

    Toronto, Canada The Salvation Army Full time

    To support the everyday operations of The Gateway Outreach Team, to build relationships with Outreach clients and provide housing assistance, and to positively contribute to the Outreach Staff team. **KEY RESPONSIBILITIES**: - Patrols catchment area each day looking for people experiencing homelessness and offering support. - Develops trusting...

  • Street Outreach Worker

    6 months ago

    Greater Toronto Area, Canada Ve'ahavta Full time

    _**Are you seeking deeply meaningful hands-on work?**_ - **This is an opportunity for someone who wants to be part of a passionate growing team transforming people’s lives.**_ **ABOUT VE’AHAVTA** At Ve’ahavta, we value hard work, but we also value recognition, wellness, and taking care of each other. In addition to a competitive salary, we also...