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Food Service Supervisor

1 month ago

Richmond Hill, Canada THUMBS UP HOT POT LTD. Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Work site environment**:

- Noisy
**Work setting**:

- Restaurant
**Tasks**:

- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Hire food service staff
- Ensure that food and service meet quality control standards
- Prepare budget and cost estimates
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Prepare food order summaries for chef
- Must have knowledge of the establishment's culinary genres
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Establish work schedules
**Supervision**:

- 11-15 people
- Food and beverage servers
- Food service counter attendants and food preparers
- Kitchen and food service helpers
- Staff in various areas of responsibility
**Certificates, licences, memberships, and courses**:

- Smart Serve
- Safe Food Handling certificate
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
- Physically demanding
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Team player
- Initiative
**Screening questions**:

- Are you available for shift or on-call work?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
**Financial benefits**:

- Bonus
- Gratuities
- Group insurance benefits