Casework Manager

1 month ago


Guelph, Canada Big Brothers Big Sisters of Guelph Full time

**About Us**:
At Big Brothers Big Sisters of Guelph (BBBSG) it is our collective mission to provide life-changing mentoring programs that ignite the power and potential of all young people. We seek to put children and youth on a path to lifelong success and change the trajectories of their lives in positive ways. We are committed to the recruitment of volunteers, and dedicated to upholding the values and principles of the agency and to those whom we serve. Our organizational vision is that all young people realize their full potential.

**The Opportunity**:
Big Brothers Big Sisters of Guelph is seeking an experienced and professional individual to serve in the role of Casework Manager for a 15-month maternity leave position. This position would be appealing to an individual seeking to build their leadership capacity, manage a high-performing and professional team of social service workers, and demonstrate a keen analytical approach towards service delivery.

**General Purpose**:
As part of the program team, the Casework Manager is required to follow the National Standards of Big Brothers Big Sisters of Canada. The Casework Manager will manage all staff involved on the casework team (all mentoring coordinators, placement students). The Casework Manager will also coordinate the Co-operative In-School Mentor program.

**Responsibilities/Duties**:
**Management of Casework Staff**:

- Effectively recruit, hire and train new casework staff
- Provide ongoing feedback/mentoring, appropriate recognition, development opportunities, and discipline to casework staff
- Complete annual performance evaluations of casework staff
- Ensure all programs are operating within National Standards. Update policies, manuals, and procedures as standards change
- Assist with grant writing and other funding initiatives as required
- Perform file audits in all programs except own, as required by National Standards
- Update job descriptions within the programs
- Oversee recruitment initiatives, delegate responsibilities to appropriate staff and ensure that strategies and tactics are reflective of the organization’s present need for volunteers
- Oversee the Site-Based Coordinator and ensure that schools are connected with sufficiently throughout the school year, and referrals for all school-based programs are collected thoroughly in the Fall
- Facilitate monthly casework meetings and recruitment meetings

**Placement Student Supervision**:

- Screen, accept, train, orient, and supervise placement students
- Monitor matches with placements students following National Standards, with additional assessments of student skills and growth
- Conduct assessments and observations of placement students
- Collaborate with caseworkers to complete student grading and official assessment procedures
- Liaise with placement schools to coordinate programs
- Oversee reference call process: assign capable student(s) to complete calls

**Intake of Children/Youth into the Co-op In-School Mentorship (ISM) Program**:

- Liaise with local schools and accept child/youth referrals
- Determine child’s eligibility and suitability for placement in the program
- Ensure appropriate referral information is received about each student
- Keep information on child accurate, particularly across school years or if the student moves to a new local school
- Re-assess mentees after match termination to determine if a re-match is appropriate

**Volunteer/Mentor Process**:

- Interview prospective volunteers
- Inform volunteers of their acceptance or rejection
- Re-assess and promote re-assignment of volunteers following termination of a match where appropriate
- Conduct monthly Developmental Relationship Trainings, and as needed

**Matching and Supervision**:

- Provide necessary intervention and support to volunteers and schools
- Provide on-going communications with school liaison to build rapport and to develop a mutually beneficial relationship
- Participate as a team member in the selection and matching process with the casework team, children and volunteers
- Monitor matches according to National Standards
- Provide necessary intervention and support to volunteers and family in consultation with the casework team
- Provide liaison to other agencies, professionals and institutions as needed for mentees, volunteers, and parents
- Facilitate the ending process when match is closing

**Material Preparation and Presentation**:

- Purchase required materials to stock supply bins for all school-based programs
- Provide required program materials to schools for site-based programs (bins)
- Purchase and distribute grocery cards to SBG mentors
- Provide required program materials to schools for co-op ISM mentorships (supply bins and other resources throughout semester)
- Write annual Casework Report and submit to Executive Director

**National Standards**
- Monitor news releases (e-Bulletins) from National regarding new standards and upcoming changes and inform staff of relevan


  • Laboratory Analyst

    8 months ago


    Guelph, Canada Bureau Veritas Full time

    Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you! **Imagine...

  • Laboratory Analyst

    9 months ago


    Guelph, Canada Bureau Veritas Full time

    Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you! **Imagine...


  • Guelph, Ontario, Canada Homewood Health Centre Inc. Full time

    Homewood Health Centre Inc. is a leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders in Canada.We are seeking a highly skilled Consultant Psychiatrist to join our team at the Homewood Health Centre in Guelph, Ontario.The estimated salary for this position is $250,000 - $300,000 per year, depending...


  • Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: The Safe Beds program is a 4-bed 24/7 residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Safe Beds staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to...

  • Intensive Case Manager

    7 months ago


    Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: The Safe Beds program is a 4-bed 24/7 residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Safe Beds staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to...


  • Guelph, Canada The Salvation Army Full time

    The Community and Family Services Manager will provide leadership and oversight to a range of relevant, holistic, community programming developed to meet the needs of the families that we serve through the ministries of The Salvation Army Guelph Community and Family Services. The incumbent is required to ensure all programming complies with The Salvation...


  • Guelph, Canada Homewood Health Centre Inc. Full time

    Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. **Position Summary** A full-time opportunity for an adult in-patient Psychiatrist starting immediately. You will...


  • Guelph, Canada Homewood Health Center Full time

    A full-time opportunity for a Psychiatrist in our inpatient Assessment and Stabilization & Comprehensive Psychiatric Care units, starting immediately. This position is within our elective Homewood Specialized Services delivering evidence-based treatments and superior treatment outcomes. This program is delivered on-site at the Homewood Health Centre in...


  • Guelph, Canada Homewood Health Centre Inc. Full time

    Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. As an Administrative Assistant, you will be an integral part of a collaborative team focused on delivering seamless...


  • Guelph, Canada Homewood Health Centre Inc. Full time

    p>A full time opportunity for a Psychiatrist in our inpatient Women’s Trauma and Concurrent Program starting July 2024. The Women’s Trauma & Concurrent program is one of the first of its kind in Canada - a groundbreaking initiative offering intensive treatment tailored specifically for women* with complex trauma. This program is delivered on-site at the...

  • Environmental, Health

    7 months ago


    Guelph, Canada Guelph Manufacturing Group, Inc. Full time

    Looking for your next opportunity in the fast-paced and exciting field of automotive manufacturing? Look no further! Since its inception in 1965 as a custom Tool & Die machine shop; Guelph Manufacturing Group Inc. has evolved into a leading manufacturer and supplier of metal stampings, assemblies, headrest and armrest inserts, wire form, and other metal...


  • Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: This program is delivered through a partnership between Stonehenge Therapeutic Community (STC), the Canadian Mental Health Association Waterloo Wellington (CMHAWW), and the County of Wellington. The Supportive Addiction & Mental Health Housing (SAMH) Team works with individuals living in the community who are dealing with significant...

  • Peer Support Worker

    7 months ago


    Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: The Safe Beds program is a 4-bed 24/7 residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Safe Beds staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to...

  • Peer Support Worker

    4 days ago


    Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: The Safe Beds program is a 4-bed 24/7 residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Safe Beds staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to...


  • Guelph, Canada Stonehenge Therapeutic Community Full time

    Stonehenge Therapeutic Community is a client centered not-for-profit in the Guelph area, providing specialized support services for clients with addictions challenges. - "We believe that every individual has the capacity to grow and contribute to society"._ * About the Role: * The Admissions Coordinator works collaboratively with the Admissions team to...

  • Peer Support Worker

    7 months ago


    Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: The Safe Beds program is a 4-bed 24/7 residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Safe Beds staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to...


  • Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: The Supportive Housing Portfolio provides long-term, affordable housing solutions with flexible and voluntary support services offered to support high-acuity individuals who are homeless with housing retention and independent living. This Counsellor role is dedicated to serving tenants of the STC Supportive Housing Portfolio in...


  • Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: The Supportive Housing Portfolio provides long-term, affordable housing solutions with flexible and voluntary support services offered to support high-acuity individuals who are homeless with housing retention and independent living. This Counsellor role is dedicated to serving tenants of the STC Supportive Housing Portfolio in...

  • Support Staff

    7 months ago


    Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: The Safe Beds program is a 4-bed 24/7 residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Safe Beds staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to...


  • Guelph, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: The Supportive Housing Portfolio provides long-term, affordable housing solutions with flexible and voluntary support services offered to support high-acuity individuals who are homeless with housing retention and independent living. This Counsellor role is dedicated to serving tenants of the STC Supportive Housing Portfolio in...