Live-in Innkeeper

**Live-in Innkeeper**

We are a boutique inn located in downtown Kingston. Our inn is a heritage property that includes 11 ensuite guestrooms, indoor common areas and gardens. We pride ourselves on consistently delivering an exceptional guest experience, by providing a warm hospitality experience in a beautiful setting.

You are:

- A friendly, professional, and compassionate individual who has a passion for creating experiences for our guests.
- An individual who pays attention to detail and who works well under pressure. You have an eye for presentation and an acute sense of design. We pride ourselves on perfect execution, so this is a must.
- Knowledgeable of Kingston and the surrounding areas, so you are able to give advice and activity suggestions to guests.
- Looking forward to being physically active There is much walking, standing, bending, and stooping during a shift. You must be able to lift 40lbs without assistance and be comfortable climbing our many staircases.
- Available for daytime and evening shifts, including weekends and holidays.
- Able to live on-site. A renovated studio apartment will be provided.

Primary Responsibilities:

- Overall, creating a warm, safe, and comfortable guest experience, and making sure that all aspects of the guest’s stay exceed their expectations.
- Receiving and responding to emergency after-hours calls
- Providing guest concierge services
- Making reservations and taking payment
- Inspecting guest-rooms and common areas prior to check-in to ensure they meet cleanliness and presentation standards
- Preparing amenity trays and adding finishing touches to rooms prior to check-in
- Enforcing health and safety practices
- Communicating with management to report maintenance and/or repair needs.

Assisting with other duties as required:

- Housekeeping
- light property maintenance
- Laundry and pressing linens
- Preparing and serving breakfast
- Planning and hosting small, private events

COVID-19 considerations:
We require all employees to be fully vaccinated against COVID-19.

**Job Types**: Part-time, Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability