Waiter/waitress - Food and Beverage Services
5 months ago
Work Term: Permanent
- Work Language: English
- Hours: 15 to 40 hours per week
- Education: No degree, certificate or diploma
- Experience: Experience an asset
**Work site environment**:
- Hot
- Noisy
**Work setting**:
- Restaurant
- Coffee shop
- Hotel, motel, resort
**Tasks**:
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Clear and clean tables, trays and chairs
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
**Certificates, licences, memberships, and courses**:
- Food and beverage server trade certificate
- Worldhost Training Services
- Smart Serve
- Customer Service Excellence Certificate
- Food and Beverage Server Training
- Responsible Beverage Service Certificate
- Food Safety Certificate
- Safe Food Handling certificate
- Serving It Safe program certification
- Serving It Right Certificate
**Computer and technology knowledge**:
- Electronic cash register
- Point of sale system
**Transportation/travel information**:
- Own transportation
- Own vehicle
- Valid driver's licence
- Public transportation is available
**Work conditions and physical capabilities**:
- Bending, crouching, kneeling
- Fast-paced environment
- Physically demanding
- Standing for extended periods
- Work under pressure
**Weight handling**:
- Up to 13.5 kg (30 lbs)
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Financial benefits**:
- Gratuities
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- Other benefits
- Team building opportunities
- Parking available
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