Client Services Assistant- Spiral Garden

3 weeks ago

Toronto, Canada Holland Bloorview Kids Rehabilitation Hospital Full time

The Spiral Garden is an integrated outdoor art, gardening and play day program integral to Holland Bloorview since 1984. The program brings together inpatients as well as children with and without disabilities from the community. Participants interact and play through music, visual arts, movement, drama, gardening and play.

**Key Responsibilities**
- Provide 1:1 assistance for assigned client (toileting, feeding, focus, lifting, behaviour, activity tasks etc.)
- Facilitate assigned client’s fullest possible participation in the program
- Assist co-workers/nurse/Personal Support Worker with other clients’ needs as necessary
- Assist safe participation of clients
- Support lunch/break times of clients
- Contribute to daily debriefing meetings
- Collaborate with program staff, volunteers and families
- Work as a team member with the larger Team, including site prep and clean up, participation in group activities such as arts activities, music etc.
- Participate in quality improvement initiatives, supports the maintenance of a safe and healthy work environment and advances a culture of client/patient safety through work and daily practices
- Encourage and support participants in oral communication, working with others, problem solving, decision-making, task planning and organizing, and peer socialization.
- Ability to work in a busy, creative environment and physically demanding (lifts and transfers)
- Other duties as assigned

**Qualifications**
- Successful completion of a Diploma in Developmental Service Work, Personal Support Worker certificate/diploma, nursing education, child youth worker/development degree/diploma or equivalent combination of relevant experience and education required.
- CPR certification - CPR HS (Heart Saver) certificate must be obtained prior to first day of employment
- Non-Violent Crisis Intervention (NVCI) Certificate an asset
- ASL qualifications an asset
- Proven experience working with children or youth with physical disabilities and/or developmental delays
- Demonstrated understanding and training in supporting individuals with ASD
- Experience with creative arts (music, art, drama, music) facilitation and participation preferred
- Demonstrates ability to be flexible, to assess the needs of individuals and to respond quickly to needs
- Demonstrates initiative and self direction to work independently at times
- Demonstrates ability to organize time and manage working hours
- Demonstrates sound judgment and excellent communication skills
- Ability to perform lifts, transfer or position participants independently, as needed
- Ability and proven experience in feeding, e.g., spoon to mouth and providing personal care, e.g., changing briefs, for participants independently, as needed or appropriate

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