Insurance Customer Service Representative

7 months ago


Etobicoke, Canada Jones DesLauriers Blevins Full time

**Primary responsibilities include**:

- Prepare insurance quotes using Applied Rating Services (Compuquote)
- Provide an exceptional customer experience with every interaction
- Accurately read and interpret Hits, MVR and Autoplus reports
- Upload policies on insurance company portals, provide quotations to customers and brokers, etc.
- Send payment reminders when necessary
- Administer, support and complete policy changes within our company partner’s portals and websites
- Review policies and recommend coverage based on individual consumer needs
- Adhere to the underwriting criteria set out by our broker partners
- Co-ordinate and follow up on client documents
- Issue Temporary Liability Cards and Insurance Certificates for customers
- Know, understand and use insurance companies’ portals
- Other duties as assigned

**Qualifications**
- Excellent customer service skills, including customer support and customer experience
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and manage time effectively
- A team player with strong work ethic;
- Commitment to delivering professionalism and expertise
- Proven experience working in fast-paced environments with a high volume of customer inquiries
- Must be proficient in Microsoft Office Suite
- Familiarity with broker management software including EPIC and Compuquote - an asset
- Registered Insurance Broker of Ontario (RIBO) designation is not required but considered an asset
- Bilingual in English and French an asset

**Skills & Experience**
- Minimum of one-year experience in a Personal Lines brokerage in a similar capacity

**Job Types**: Full-time, Permanent

Pay: From $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Work Location: In person



  • Etobicoke, Canada Desjardins Insurance Full time

    Lilian Hee-Karstadt, Desjardins Insurance is an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insurance in Canada. We are looking to grow our seasoned well trusted & top...


  • Etobicoke, Canada Desjardins Insurance Full time

    Lilian Hee-Karstadt, Desjardins Insurance is an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insurance in Canada. We are looking to grow our seasoned well trusted & top...


  • Etobicoke, Canada Desjardins Insurance Full time

    Lilian Hee-Karstadt, Desjardins Insurance is an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insurance in Canada. We are looking to grow our seasoned well trusted & top...


  • Etobicoke, Canada Vik Salhotra - Desjardins Insurance Intern Full time

    **Insurance Account Representative - Desjardins Agent Team Member** Location: Toronto, ON Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you! **Responsibilities**: - Develop leads, schedule...

  • Insurance Sales

    7 days ago


    Etobicoke, Canada Desjardins Insurance Full time

    We are an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insurance in Canada. We are looking to grow our seasoned well trusted & top producing team. If you are ambitious, sales...


  • Etobicoke, Canada Desjardins Insurance Full time

    **Bilingual Insurance Agent-Chinese/English** **We offer competitive salary, commission, bonus, Paid Time Off, and opportunities for professional growth.** We are an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is...


  • Etobicoke, Canada Billyard Insurance Group - Queensway Full time

    Customer Service Representative (Insurance Broker) - Etobicoke, ON Billyard Insurance Group is attracting top insurance professionals and providing them with innovative technology, tools, and the support required to compete in the fast-changing insurance landscape. We are a rapidly growing insurance brokerage with over 60 locations across Canada. We’re...


  • Etobicoke, Canada Desjardins Insurance Full time

    Are you a **Sales Rep** looking to enter the Insurance industry? Do you have the right personality and communication skills to attract prospects to our Agency and make them our customers? Are you comfortable communicating with businesses? Looking for an **awesome** individual to join a great team here in South Etobicoke. We are a Desjardins Insurance Agency...


  • Etobicoke, Canada Jones DesLauriers Blevins Full time

    **Primary responsibilities include**: - Prepare insurance quotes using Applied Rating Services (Compuquote) - Provide an exceptional customer experience with every interaction - Accurately read and interpret Hits, MVR and Autoplus reports - Upload policies on insurance company portals, provide quotations to customers and brokers, etc. - Send payment...


  • Etobicoke, Canada Desjardins Insurance (State Farm ) Full time

    We hire people who use their skills and passion at work because our customers deserve to interact with us at our best. They trust us to help and understand what they're going through, and we take pride in coming through for them. If you're up for the task, we're interested in you. Choose a career with Desjardins and take the first step toward creating a...


  • Etobicoke, Canada Desjardins Insurance Full time

    **Job Title**: Bilingual Sales and Customer Service - Chinese/English **Location**: Etobicoke, ON **Shift**:Full Time **About the Company**: We are an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest...


  • Etobicoke, Canada Desjardins Insurance Full time

    Are you a **Sales Rep** looking to enter the Insurance industry? Do you have the right personality and communication skills to attract prospects to our Agency and make them our customers? Are you comfortable communicating with businesses? Looking for an **awesome** individual to join a great team here in South Etobicoke. We are a Desjardins Insurance Agency...


  • Etobicoke, Canada Ahearn & Soper Full time

    Located in Toronto, a 100+ year old High Tech company that provides technology and software solutions to the supply chain industry has an opening for the following full time position: **Customer Service Representative - Toronto** **General Duties and Responsibilities**: - Processing sales orders - Communicating with customers and providing ETA’s -...


  • Etobicoke, Canada Desjardins Insurance Full time

    **Bilingual Chinese/English Insurance Sales Representative** We are an Independently owned **Desjardins Insurance Agency**in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insurance in Canada. We are looking to grow our seasoned well...


  • Etobicoke, Canada Lilian Hee-Karstadt - Desjardins Insurance Full time

    Hello, this is Lilian Hee-Karstadt, owner of a Desjardins Insurance Agency in South Etobicoke. We are a growth and customer focused Agency. Desjardins Insurance is the 2nd largest insurance company in Canada. We sell Auto, Home, Commercial, Life and Health insurance. We also provide financial planning services through the sales of mutual funds and...


  • Etobicoke, Canada CSN 427 Auto Collision Full time

    **CSN 427 Auto Collision** is currently looking for a **Automotive **Customer Service Representative **to join our growing team! The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process. **Major Areas of Responsibilities** - Provides courteous assistance...


  • Etobicoke, Canada CSN 427 Auto Collision Full time

    **CSN 427 Auto Collision** is currently looking for a **Automotive **Customer Service Representative **to join our growing team! The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process. **Major Areas of Responsibilities** - Provides courteous assistance...


  • Etobicoke, Canada CSN 427 Auto Collision Full time

    **CSN 427 Auto Collision** is currently looking for a **Automotive **Customer Service Representative **to join our growing team! The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process. **Major Areas of Responsibilities** - Provides courteous assistance...


  • Etobicoke, Canada CSN 427 Auto Collision Full time

    **CSN 427 Auto Collision** is currently looking for a **Automotive **Customer Service Representative **to join our growing team! The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process. **Major Areas of Responsibilities** - Provides courteous assistance...


  • Etobicoke, Canada CSN 427 Auto Collision Full time

    **CSN 427 Auto Collision** is currently looking for a **Automotive **Customer Service Representative **to join our growing team! The Customer Service Representative provides a high level of face-to-face customer service and supports customers’ needs throughout the vehicle repair process. **Major Areas of Responsibilities** - Provides courteous assistance...