Tow and Service Foresperson

5 months ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:49536**

**_
Do you enjoy sharing your expert knowledge of tire and tow operations with others?_**
**_Do you thrive on ensuring staff are set up for success with a ‘Safety First’ approach?_**
**_Do you enjoy working in a mechanical shop environment with a team of energetic service people?_**

**_ Consider this opportunity as a Tow and Service Foreperson_**

The Tow and Service Foreperson is the frontline leadership position overseeing the team of five (5) Auto Serviceperson II positions in the safe and timely execution of services to support Municipal Fleet Maintenance and client groups across the organization.

In this safety-sensitive role, your composition of work will predominantly consist of towing and boosting services at 41%, along with preventative maintenance tasks at approximately 33%; the balance consists of deliveries and other supporting activities as required, such as: Tow truck operations, Vehicle servicing, Yard maintenance and shop cleaning, Equipment and vehicle deliveries, Routine and requested service on vehicles and equipment eg. minor inspections and oil changes

Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

- Model the way for a safe, environmentally sound and healthy work behaviors in support of the COE Safety Policies, Programs and initiatives
- Manage quality, quantity and safety ensuring that all requested service work is done safely and with the appropriate tools, personnel, planning and scheduling and that hazardous and potentially hazardous situations are identified, discussed and reviewed
- Provide direct supervision to the Auto Serviceperson staff
- Triage incoming towing and delivery requests
- Forecast based on established requirements and anticipate increased service activity
- Direct and monitor the work performed in the facility; proactively manage costs and timelines
- Understand client needs and ensure service levels are consistently met
- Provide recommended action plans and options to the Facility Supervisor to prioritize the work in emergent situations
- Identify and forecast daily staffing requirements, provide site orientation, provide information for shift design
- Identify and coordinate documentation for tool requirements/requests and tool repairs and maintenance
- Provide leadership, mentoring and champion organizational and operational change
- Work collaboratively with controllers, forepersons, clerks and shop supervisors as well as all other members of the Branch
- Other duties as assigned

**Qualifications**:

- Completion of 12th school grade
- Five years of progressively responsible experience in a fleet maintenance operations environment or equivalent combination of training and experience, including demonstrated supervisory ability
- Completion of Levels I, II and III Foremanship Training or the equivalence recognized by the City of Edmonton
- Must successfully complete Level IV Foremanship Training upon appointment
- First Aid Certificate would be an asset
- Expertise in towing and service related functions
- Demonstrated supervisory ability, including sound leadership and motivational skills
- Understanding of budgets and cost containment strategies
- Excellent verbal and written customer service and communication skills
- Ability to collaborate and build relationships
- Ability to assess difficult vehicle towing conditions and develop alternate plans for extraction
- Knowledge and familiarity with a wide range of vehicles and equipment and their associated towing/service requirements
- Ability to assimilate new types of vehicles and equipment into the environment and to respond to changes in technology and the needs of clients
- Ability to use the required computer programs necessary to execute work eg. M5, Google Suite, SAP, Peoplesoft
- Equipment, including medical monitoring, is a requirement of this position
- Compliance with the City of Edmonton's safety standards for Personal Protective Equipment (PPE), such as wearing steel toed boots, is a requirement for this position
- Valid Class 3 Driver’s license (or Provincial Equivalent) with Air Brake endorsement. Obtaining and maintaining a City Driver's permit is a requirement of this position
- Ability to obtain and maintain a Class 1 Provincial Licence
- Environmental conditions may include: heat, cold, wet, dust, noise
- Demonstrate service excellence, embracing diversity and promoting inclusiveness
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Coura

  • Transportation Professional

    3 weeks ago

    Edmonton, Alberta, Canada My Big Tow Inc.] Full time

    Our company, My Big Tow Inc., is seeking a highly skilled Transportation Professional to join our team as a Tow Truck Driver. This role requires the ability to operate a tow truck and provide roadside assistance to customers.Responsibilities include:Operating a tow truck to respond to roadside assistance callsProviding safe and efficient towing and recovery...

  • Long Haul Truck Driver Opportunity with YG Truck And TOW

    3 weeks ago

    Edmonton, Alberta, Canada YG Truck And TOW Full time

    About the JobYG Truck And TOW is seeking a dedicated and experienced Truck Driver to join our team. As a key member of our operations, you will be responsible for transporting goods and materials safely and efficiently across the country.Key ResponsibilitiesOperate and drive straight or articulated trucks to transport goods and materialsLoad and unload...

  • Heavy Haulage Specialist

    4 weeks ago

    Edmonton, Alberta, Canada My Big Tow Inc. Full time

    My Big Tow Inc. is seeking a Heavy Haulage Specialist to join our team. This role requires the individual to drive as part of a two-person team or convoy, ensuring safe transportation of goods and equipment.Job SummaryWe are looking for an experienced Tow Truck Driver who can oversee the condition of the vehicle, inspect tires, lights, brakes, cold storage,...

  • Driver, Tow Truck

    2 months ago

    Edmonton, Canada My Big Tow Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset - **Tasks**: - Drive as part of a two-person team or convoy - Drive lighter, special purpose trucks - Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment - Perform brake adjustments - Perform pre-trip, en route and...

  • Driver, Tow Truck

    2 months ago

    Edmonton, Canada My Big Tow Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Drive as part of a two-person team or convoy - Drive lighter, special purpose trucks - Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment - Perform brake adjustments - Perform pre-trip, en route and post-trip...

  • driver, tow truck

    6 months ago

    Edmonton, Canada My Big Tow Inc Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetTasksDrive as part of a two-person team or convoyDrive lighter, special purpose trucksOversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipmentPerform brake adjustmentsPerform pre-trip, en route and post-trip inspection and oversee...

  • driver, tow truck

    5 months ago

    Edmonton, Canada My Big Tow Inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksDrive as part of a two-person team or convoyDrive lighter, special purpose trucksOversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipmentPerform brake adjustmentsPerform pre-trip, en route and post-trip inspection and oversee all...

  • Truck Driver Position Available at YG Truck And TOW

    4 weeks ago

    Edmonton, Alberta, Canada YG Truck And TOW Full time

    Job Title: Truck DriverJob Summary:YG Truck And TOW is seeking a highly skilled and experienced truck driver to join our team. As a truck driver at our company, you will be responsible for transporting goods safely and efficiently, while ensuring the maintenance of our vehicles and adherence to safety protocols.Key Responsibilities:• Address customer...

  • Administrative Support Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada YG Truck And TOW Full time

    We are seeking a highly skilled and organized Administrative Support Coordinator to join our team at YG Truck And TOW. In this role, you will provide exceptional administrative support to our operations team, ensuring seamless day-to-day activities.Job Description:The successful candidate will be responsible for providing comprehensive administrative...

  • Freight Transport Specialist

    3 weeks ago

    Edmonton, Alberta, Canada YG Truck And TOW Full time

    About YG Truck And TOWWe are a leading transportation company providing reliable and efficient services to our clients.

  • Tow Truck Driver

    2 weeks ago

    Edmonton, Canada Hwy 16 Towing Ltd Full time

    **Overview** **Duties** - Operate tow trucks and other vehicles safely and efficiently. - Respond promptly to calls for roadside assistance, including vehicle towing and recovery. - Assess the condition of vehicles and determine the appropriate towing method. - Provide excellent customer service by communicating effectively with clients during stressful...

  • Class 1 - Heavy Tow Truck Operator

    6 months ago

    Edmonton, Canada Tuber Towing and Recovery Full time

    **Are you Passionate about towing, and take pride in your work?** **Do you have a Safety Focused mindset, and take the time to do it right?** **Are you Dedicated to your customers, and team?** **Do you have a Creative mindset, and think outside the box?** **Can you be Resilient, and persevere to get the job done?** **If you've answered yes, then you've...

  • Heavy Tow Truck Operator

    6 months ago

    Edmonton, Canada Tuber Towing and Recovery Full time

    **Are you Passionate about towing, and take pride in your work?** **Do you have a Safety Focused mindset, and take the time to do it right?** **Are you Dedicated to your customers, and team?** **Do you have a Creative mindset, and think outside the box?** **Can you be Resilient, and persevere to get the job done?** **If you've answered yes, then you've...

  • Executive Office Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada YG Truck And TOW Full time

    The ideal candidate for this role will have 1 year to less than 2 years of experience in a fast-paced office environment. They will be responsible for overseeing the classification and rating of occupations, as well as scheduling and confirming appointments.Key ResponsibilitiesManage training and development strategies to enhance employee skills and...

  • Tow Truck Operator

    3 weeks ago

    Edmonton, Alberta, Canada Edmonton Towing and Recovery Services Ltd. Full time

    We are seeking a skilled Tow Truck Operator to join our team at Edmonton Towing and Recovery Services Ltd. This is a permanent, full-time opportunity with a competitive salary range of $60,000 to $80,000 per year.About the JobThis tow truck operator position involves driving special purpose trucks, operating and maintaining equipment, and providing excellent...

  • Office Support Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada YG Truck And TOW Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Support Coordinator to join our team at YG Truck And TOW. This is a full-time position that offers a competitive salary of $45,000 per annum, plus benefits.Job DescriptionThe successful candidate will be responsible for providing administrative support to our office staff, including...

  • Tow Truck Driver

    5 months ago

    Edmonton, Canada Double L Towing Full time

    Double L Towing is looking to recruit additional Tow Truck Drivers for our growing team in Sherwood Park and Edmonton Areas. We need people who are enthusiastic, hard working and ‘get the job done’ kind of person with a customer focused attitude. Looking for 6am to 6pm shift with Monday And Tuesday as days off operating a One Ton Wrecker **Key...

  • Tow Truck Operator

    4 weeks ago

    Edmonton, Alberta, Canada A2Z Towing Services Full time

    Job Title: Tow Truck DriverA2Z Towing Services is seeking a skilled Tow Truck Driver to join our team. As a Tow Truck Driver, you will be responsible for operating a tow truck to transport vehicles safely and efficiently. You will also be required to perform emergency roadside repairs, pre-trip and post-trip inspections, and oversee the condition of the...

  • Tow Truck Operator

    4 weeks ago

    Edmonton, Alberta, Canada POWER TOWING & RECOVERY LTD] Full time

    Job Title:Tow Truck OperatorOverviewPOWER TOWING & RECOVERY LTD is seeking a skilled Tow Truck Operator to join our team. The ideal candidate will have a strong understanding of heavy equipment operation and a commitment to providing excellent customer service.ResponsibilitiesOperate tow trucks to recover vehicles in a safe and efficient manner.Assist with...

  • Truck Driver Operations Specialist

    4 weeks ago

    Edmonton, Alberta, Canada YG Truck And TOW Full time

    About YG Truck And TOWYG Truck And TOW is a reputable company committed to providing exceptional transportation services. As a key member of our team, you will play a vital role in ensuring the safe and efficient delivery of goods.Job Title: Truck Driver Operations SpecialistEstimated Annual Salary: $60,000 - $80,000Job Description:We are seeking a skilled...