Program Supervisor, Respite Services and Headwaters

3 weeks ago

Orangeville, Canada DCAFS Full time

The Program Supervisor will be responsible for overseeing the Headwaters Supervised Access Center and the Respite Program. This position is accountable to lead, plan, organize and coordinate the day-to-day activities and operations of both programs. The Program Supervisor will mentor and lead staff to enable the delivery of high-quality programs and services to children, youth, and families in a friendly, safe, integrated and supportive environment.

**You **are seeking:

- A challenging role that offers flexibility, learning opportunities and work within a multi-disciplinary team
- A unique opportunity to work in a progressive, multi-service agency in collaboration with community partners

**We **are seeking**:an innovative individual with the ability to:

- Complete all new intake referrals and provide follow up to clients as needed
- Build community partnerships, recognize, and act on opportunities to create partnerships and lasting relationships to benefit respite opportunities
- Participate in strategically identifying operational trends and respond accordingly
- Ensure all corporate policies and legislative compliance requirements are met including Health and Safety, Human Rights, Funders, Municipal requirements, Ministry of Labor etc
- Provide coaching and supervision of team members, facilitate conflict resolution, develop skills, manage performance, manage scheduling/staffing, recruiting, timesheet review and budget expenditures of all assigned costs
- Compile and evaluate service data for program planning and Ministry reporting
- Report all Serious Occurrences to the Ministry
- Review all observation notes and ensure proper record management according to the agency’s Policy and Procedures
- Facilitate team meetings with staff
- Demonstrate sound judgment, reasoning, and clinical decision-making skills
- Attend agency management and all staff meetings
- Be onsite to perform various administrative and supervisory duties
- Weekend and evening availability is required

**Qualifications**:

- Diploma and/or degree from an accredited College and/or University in Social Services, Human Services
- A minimum of two (2) years’ experience in a supervisory role
- Knowledge gained through education, training and/or work experience of conflict families may face when dealing with separation and divorce or custody and access issues
- Demonstrated experience working with children, youth and families is an asset
- Knowledge of child development and experience working with children with special needs
- Excellent interpersonal and communication skills (verbal, non-verbal, written)
- Ability to make analytical decisions around care management and supervised access support
- Must have strong conflict resolution and crisis management skills
- Ability to work within a team and independently
- Proficient in PC computer environment, MS Office (Word, Excel, Outlook, etc.) and other software
- Valid Ontario Driver’s License (Class G or G2), access to a reliable vehicle and car insurance
- Clear Vulnerable Police Record Check
- Current First Aid certification and appropriate medical and immunization record

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00-$85,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Weekend availability

Ability to commute/relocate:

- Orangeville, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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