Casino Table Games Trainer

2 weeks ago

North York, Canada Pragmatic Play Full time

How would you like to work in the fast-paced, exciting world of online gaming? Where you would be responsible for the training of the new Casino Dealers and Shufflers in our games and procedures? Responsible for developing our staff to confidently conduct our games in an entertaining and professional manner in order to provide a superior product? Responsible for developing new training material and optimizing the training program structure and content?

With the real possibility of career growth and new challenges? Does that sound like you?

We need confident and encouraging **Trainers **to join our team.

**Responsibilities**:
Responsible for the training of the new Casino Dealers and Shufflers our games and procedures
- create new training material and optimizing current ones;
Proactively develop them to confidently conduct our games in an entertaining and professional manner;
Accurately developing new training material and optimizing the training program structure and content;
Play key role in the development of performance improvement and quality increase plans by setting the relevant KPIs;
Train staff in all procedures and controls for specific table games;
Promote an atmosphere which is optimal for the people to perform and give their absolute best;
Motivate and encourage trainees to learn and grow professionally;
Provide feedback to the trainees and to the Management;
Develop and maintain a training program for both new joiners and current team members;
Coordinates with the Shift Managers to identify individual needs for every employee trained;

**Qualifications**:
High-School Diploma (University Degree is a plus);
Minimum work experience of one year as casino dealer (live/online casino);
Written and verbal communications in in English required. Multilingual abilities in Korean, Chinese, or Japanese speaking would be a distinct advantage
Proficient with Microsoft Word, Excel and Power point. Must be comfortable with using a computer
Ability to work shift work including evenings and weekends
Excellent communications skills and casino game knowledge;

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What languages do you speak?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Server - 1 Ft

    6 days ago

    North Battleford, Canada Gold Eagle Casino Full time

    **Main Duties**: Reporting to the Casino Shift Manager, under the supervision of the Food-Beverage Supervisor, this position focuses on delivering customer service excellence, and quality, value priced dining, by serving food and beverages to guests in an efficient, professional, and courteous manner, whether in the restaurant, outlet, on the gaming floor,...

  • Cage Cashier

    1 month ago

    North Battleford, Canada Gold Eagle Casino Full time

    Main Duties: Reporting to the Cage Coordinator, under the supervision of the Cage Supervisor, this position focuses on risk mitigation in support of organizational excellence, by providing meticulous control and record keeping of the flow of cash, chips and coupons between different parts of the casino, and between the casino and its guests. As part of...

  • Server - 1 FT

    4 weeks ago

    North Battleford, Canada Gold Eagle Casino Full time

    Main Duties: Reporting to the Casino Shift Manager, under the supervision of the Food-Beverage Supervisor, this position focuses on delivering customer service excellence, and quality, value priced dining, by serving food and beverages to guests in an efficient, professional, and courteous manner, whether in the restaurant, outlet, on the gaming floor, or at...

  • Casino Program Manager

    3 weeks ago

    North Peel Regional Municipality (Kleinburg), Canada Telescope Recruitment Full time

    Our employer, a leading provider of social gaming solutions in the US and Canada is seeking a Casino Program Manager (Keele & Steeles, in office) to join their team and fulfill a pivotal leadership role to be responsible for overseeing all aspects of a casino's operations, including gaming activities, customer experience, and staff management. Main...

  • Casino Program Manager

    3 weeks ago

    North Peel Regional Municipality (Kleinburg), Canada Telescope Recruitment Full time

    Our employer, a leading provider of social gaming solutions in the US and Canada is seeking a Casino Program Manager (Keele & Steeles, in office) to join their team and fulfill a pivotal leadership role to be responsible for overseeing all aspects of a casino's operations, including gaming activities, customer experience, and staff management. Main...

  • Casino Program Manager

    3 weeks ago

    North Peel Regional Municipality (Kleinburg), Canada Telescope Recruitment Full time

    Our employer, a leading provider of social gaming solutions in the US and Canada is seeking a Casino Program Manager (Keele & Steeles, in office) to join their team and fulfill a pivotal leadership role to be responsible for overseeing all aspects of a casino's operations, including gaming activities, customer experience, and staff management. Main...

  • Casino Program Manager

    3 weeks ago

    North Peel Regional Municipality (Kleinburg), Canada Telescope Recruitment Full time

    Our employer, a leading provider of social gaming solutions in the US and Canada is seeking aCasinoProgram Manager (Keele & Steeles, in office)to join their team and fulfill a pivotal leadership role to be responsible for overseeing all aspects of a casino's operations, including gaming activities, customer experience, and staff management.Main...

  • Casino Program Manager

    2 weeks ago

    North Peel Regional Municipality (Kleinburg), ON, L0J, York region, Canada Telescope Recruitment Full time

    Our employer, a leading provider of social gaming solutions in the US and Canada is seeking a Casino Program Manager (Keele & Steeles, in office) to join their team and fulfill a pivotal leadership role to be responsible for overseeing all aspects of a casino's operations, including gaming activities, customer experience, and staff management.Main...

  • Custodian - 4 FT

    4 weeks ago

    North Battleford, Canada Gold Eagle Casino Full time

    Main Duties Reporting to the Asset Protection Manager and under the supervision of the Facilities Supervisor, this position contributes to the maintenance of SIGA's memorable facilities, by carrying out cleaning tasks to ensure a safe and sanitary environment for Casino guests and staff. Responsibilities include: Cleaning Casino floors, washrooms, offices,...

  • Dealer

    4 weeks ago

    North Battleford, Canada Saskatchewan Indian Gaming Authority Full time

    Job Type- Full-time- Shift Type- Rotational- Travel- 0 - 10%- Category- Live Games- Location- Gold Eagle Casino - North Battleford, SK S9A 3K7 CA (Primary)- Requisition #- 35.102- Salary Range- $17.60 - $22.02- Closing Date- 9/24/2023- Where You Will Succeed**Main Duties**: Reporting to the Casino Shift Manager, under the supervision of the Live Games...

  • Slot Attendant

    1 week ago

    North Battleford, Canada Gold Eagle Casino Full time

    Main Duties Reporting to the Casino Shift Manager, under the supervision of the Slot Supervisor, this position ensures that SIGA’s slot-playing guests receive exceptional, friendly and personal customer service, contributing to an overall positive entertainment experience. **Responsibilities include**: Providing exceptional customer service to guests in...

  • Custodian - 4 Ft

    4 weeks ago

    North Battleford, Canada Gold Eagle Casino Full time

    Main Duties Reporting to the Asset Protection Manager and under the supervision of the Facilities Supervisor, this position contributes to the maintenance of SIGA's memorable facilities, by carrying out cleaning tasks to ensure a safe and sanitary environment for Casino guests and staff. **Responsibilities include**: Cleaning Casino floors, washrooms,...

  • Dealer - 2 Part Time, 4 Casual

    4 weeks ago

    North Battleford, Canada SIGA Full time

    **Job Description**: **Main Duties**: Reporting to the Casino Shift Manager, under the supervision of the Live Games Supervisor, this position ensures that Casino guests have an exceptional entertainment experience by running Blackjack and other house games. The position also has a strong emphasis on risk management and game protection, by strictly adhering...

  • Bartender - 1 PT

    4 weeks ago

    North Battleford, Canada Gold Eagle Casino Full time

    Main Duties: Reporting to the Casino Shift Manager and under the supervision of the Food-Beverage Supervisor, this position focuses on delivering customer service excellence, and convenient Food & Beverage services, by preparing beverages for Casino guests in an efficient, professional, and courteous manner. Responsibilities include: Providing exceptional...

  • Bartender - 1 Pt

    6 days ago

    North Battleford, Canada Gold Eagle Casino Full time

    **Main Duties**: Reporting to the Casino Shift Manager and under the supervision of the Food-Beverage Supervisor, this position focuses on delivering customer service excellence, and convenient Food & Beverage services, by preparing beverages for Casino guests in an efficient, professional, and courteous manner. **Responsibilities include**: Providing...

  • Accounting Clerk

    4 days ago

    North Battleford, Canada Gold Eagle Casino Full time

    **Main Duties**: This position focuses on risk mitigation and accountability, by providing thorough and accurate reconciliation and reporting of Casino financial transactions. **Responsibilities include**: Accurately entering and reconciling information from cash-handling Casino departments and functions - daily, weekly, or as otherwise scheduled. Auditing...

  • Facilities Supervisor

    4 weeks ago

    North Battleford, Canada Gold Eagle Casino Full time

    **Main Duties**: Reporting to the Asset Protection Manager, this position contributes to the maintenance of SIGA’s memorable facilities, and provides a safe and healthy environment for staff, guests, and contractors, by supervising Facilities Department staff and activities. **Responsibilities include**: Assisting department management with staffing and...

  • Dishwasher - 1 Full Time, 1 Part Time

    4 weeks ago

    North Battleford, Canada Gold Eagle Casino Full time

    Main Duties Reporting to the Executive Chef and under the supervision of the Chef de Partie, this position supports the provision of quality, value priced dining, by ensuring a steady supply of clean glassware is available for service. **Responsibilities include**: Receiving and washing soiled kitchen and tableware. Putting away clean kitchen and...

  • Prep Cook

    1 week ago

    North Battleford, Canada Gold Eagle Casino Full time

    Main Duties Reporting to the Executive Chef, under the supervision of the Chef de Partie, this position supports the delivery of quality, value priced dining, by efficiently prepping a wide variety of cooking ingredients. **Responsibilities include**: Assisting in the preparation of meals by maintaining supplies of prepped ingredients and dish components....

  • Server - 2 Part Time, 1 Casual

    4 weeks ago

    North Battleford, Canada Saskatchewan Indian Gaming Authority Full time

    Job Type- Part-time- Shift Type- Rotational- Travel- 0 - 10%- # of Hires Needed- 3- Category- Food & Beverage- Location- Gold Eagle Casino - North Battleford, SK S9A 3K7 CA (Primary)- Requisition #- 119.146- Salary Range- $17.60 - $22.02- Closing Date- 4/29/2023- Where You Will Succeed**Main Duties**: Reporting to the Casino Shift Manager, under the...