Data Entry Specialist/customer Service
2 months ago
**Job Overview**:
As a Data Entry Specialist/Customer Service representative at our diesel engine repair service, you will be responsible for accurately entering data into our systems and providing exceptional customer service.
**Responsibilities**:
Data Entry:
- Accurately enter information from repair orders into the system, including customer details, service performed, parts used, and costs.
- Update and track inventory levels of diesel engine parts and supplies in the system, ensuring accuracy.
Customer Service:
- Address customer concerns, escalating issues to management when necessary to ensure customer satisfaction.
Administrative Support:
- Ensure that all customer and repair documentation is properly filed and easily accessible for future reference.
- Communicate with the service team to ensure timely updates on repair statuses and to relay customer requests.
**Qualifications**:
- High school diploma or equivalent.
- Basic computer skills.
- Excellent verbal and written communication skills.
- Excellent attention to detail and accuracy.
- Ability to work independently and within a team environment.
Join our team as a Data Entry Specialist/Customer Service and be part of a dynamic work environment that offers opportunities for growth and development.
**Job Types**: Full-time, Part-time
Pay: $22.47-$26.59 per hour
Expected hours: 20 per week
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
**Education**:
- Secondary School (preferred)
Work Location: Hybrid remote in Kingston, ON K7L 1E9
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