Scheduler/planner

3 weeks ago


Vancouver, Canada Heidelberg Materials US, Inc. Full time

**AutoReqId**: 17827BR

**Pay Class**: Salaried Non-Exempt

**Minimum Pay Rate**: $71,700.81

**Maximum Pay Rate**: $103,966.17

**Department**: Distribution

**Line of Business**: Concrete

**Job Posting**:
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.

Heidelberg Materials is seeking a Planner/Coordinator. Reporting to the Customer Services Manager, Lower Mainland, the Planner/Coordinator will be responsible for planning next day and future order schedules for Ready Mix Concrete ensuring that there is optimal cost-effective efficiency while maintaining an exceptional customer service experience throughout the order cycle. This position is based in Vancouver, BC.

**What You’ll Get To Do**:

- Reviews future days order schedule
- Negotiates times with customers
- Laisse with Sales Team leveraging customer service needs
- Guides CSR’s on next day order time scheduling and future day scheduling for top customers and large pours.
- Laisse with QC on mix material requirements and restrictions on scheduling.
- Laisse with production and Logistics Supervisor on plant aggregate inventories scheduling impacts
- Back-up to Driver Scheduler during their absence
- Training support for CSR’s
- Backup driver vacation calendar
- Work closely with Dispatch and Customer Service Supervisors to culminate Customer Service Center customer experience from order to delivery.

**Who we are looking for**:

- High School Diploma or equivalent required
- 5 years dispatching/customer service in related industry
- Fluid knowledge of Command Series
- Highly detail orientated
- Excellent communication skills (written and verbal)
- Working knowledge of Microsoft suite (Excel, Word, Teams, Outlook)

**Work Environment**:

- Role operates primarily a professional office environment, but requires conducting business at manufacturing locations and job sites where the conditions include moving mechanical equipment, inclement weather, heat, humidity, and elevated noise levels

**What we have to offer**:

- Competitive base salary
- Highly competitive benefits programs
- Pension retirement savings plan with an automatic company contribution as well as matching contributions
- Our pre-employment process includes: reference checks, a medical screening, a criminal record check and a drivers abstract check.


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