Service Advisor

2 weeks ago


Kelowna, Canada James Tirecraft, TruckPro, Traction Full time

**Service Advisor / Admin**

We are currently accepting resumes for a full time Service Advisor / Admin.

The Service Advisor / Admin role provides communication between the customer and the company. This position will be required to create and review repair orders, convey transparent service information to the customer and complete internal, national, and fleet billing. This position is a very important role that directly reflects the customer’s experience. We are looking for the right person with the right skills and attitude to fill this role.

**Duties & Responsibilities**:

- Working hand and hand with the service team, technicians, and parts department.
- Creating accurate estimates and repair orders to relay information to the customer.
- Communication with customers to schedule commercial truck and trailer refrigeration service repairs.
- Inputting and submitting repair orders into online fleet programs and national account billing.
- Admin work and answering phone calls.
- Processing customers payments.

**Qualifications**:

- Strong leadership and analytical skills are important.
- Polite and effective communication skills is a must.
- Computer skills and knowledge of service programs is required.
- Highly organized, attention to detail and works well under pressure.
- Previous experience as a Service Writer or Advisor would be considered a strong asset.
- Service experience with Automotive or Commercial Truck, is required.

**What can a career at James Tirecraft offer you?**
- Competitive wage
- Benefit Plan
- Retirement Plan
- Opportunity to work with a trusted and valued product line
- Excellent work environment

**Join our team today**

James Tirecraft, TruckPro, Traction is a privately owned and operated Tire and mechanical service provider for Commercial, Automotive, and Refrigeration repair.

If a full-time career with James Tirecraft and our dedicated and friendly team is what you are looking for, we would like to hear from you today

**Job Types**: Full-time, Permanent

**Salary**: From $26.00 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Kelowna, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 2 years (preferred)

Work Location: One location



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