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Information Technology
1 week ago
Education: College/CEGEP
- Experience: 2 years to less than 3 years
- or equivalent experience
**Work setting**:
- Willing to relocate
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
**Computer and technology knowledge**:
- Android
- iOS
- Mac OS
- MS Office
- MS Windows
**Work conditions and physical capabilities**:
- Attention to detail
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Team player
- Ability to multitask
**Screening questions**:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Dental plan
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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