Human Resources Assistant

4 weeks ago

Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:

- Greets and directs visitors upon arrival at Human Resources
- Answers telephone, responds to queries, books appointments, directs calls, and takes messages
- Provides front-line service, outlines processes, and directs clients to appropriate resources
- Processes staff forms—receives, codes, sorts, and enters data
- Receives, opens, distributes daily mail and prepares and tracks outgoing mail and courier packages
- Coordinates service requirements for maintenance/technology/equipment in office
- Maintains filing systems in accordance with corporate records management policies and procedures including creating new employee files
- Provides customer/client service all payroll matters, verifies information received, and ensures compliance with policy and procedures
- Assists in data input including new employees, deductions, benefits, promotions, leaves, and terminations

**Qualifications**:
**The incumbent must possess the following qualifications**:

- Knowledge of customer/client services and office administration policies, procedures, and processes
- Knowledge of human resources policies, procedures, and processes
- Knowledge of office as well as the broader university academic units, departments, and divisions
- Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices

**Education and Experience**:
**The above is normally acquired through the completion of**:

- Completion of secondary school plus job-specific training or certification or diploma (2 years or less)
- Minimum of one year of previous customer/client service experience

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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