Manufacturing Operations Support Manager

3 weeks ago

Vancouver, Canada Lafarge Canada Inc Full time

Why work for Lafarge?:
As the global leader in innovative and sustainable building materials, we’re committed to shaping a
**greener**,
**smarter** and
**healthier** world. At Lafarge Canada Inc.,
**safety** comes first,
**collaboration** matters and
**diversity** is celebrated with people who share our desire to continually
**make our materials better.**

Do you have the drive, the skills, and the passion to join us?

Overview:
Reporting to the Operations Manager GVA RMX West, the Operations Support Manager assists in leading and coordinating activities between a team of Plant Managers responsible for the Metro Vancouver Ready Mix business. This includes the planning, coordinating and supervising of the concrete plants within the area to achieve all targets, budgets, objectives and goals while maintaining a safe work environment.

The Metro Vancouver Operations Support Manager works with the Plant Management team to ensure the seamless interaction of the individual departments of safety, logistics, production, maintenance, sales and quality. The Operations Support Manager will act as the central role between the various internal departments in order to manage the day‐to‐day supply to active projects.

**Responsibilities**:

- Promotes a positive safety culture through leadership by example; performs all work activities
following all relevant safety policies and procedures
- Ensure all Plant Managers take full responsibility for all Health and Safety concerns and the
implementation of Company policies
- Directly manage and lead employees, specifically Plant Managers and indirectly support with
Management of Plant Operators and Ready‐Mix Drivers.
- Daily interaction with and development of Plant Managers and Superintendents
- Travels as needed to meet with Ready‐Mix Drivers to ensure management visibility
- Interacts directly with CCLC Manager to ensure fluid communication and execution of production
and delivery.
- Interacts directly with GVA Fleet and Maintenance Manager to ensure effective use of mobile
equipment including ready mix trucks, loaders, telehandlers etc.
- Assists the Field Operations Supervisor in safety initiatives, claims management and audit
- Utilizes the Quality department to ensure product compliance through production and delivery
- Communicates effectively with Human Resources, Labour Relations and Payroll departments to
ensure personnel needs are met
- Interacts with Sales Manager to ensure customer needs are forecasted and met daily, weekly and
- Responsible for financial results and Operational key performance indicators
- Acts as main representative of relationship with Labour Union, Teamsters 213 and improvements
both financially and in terms of employee engagement with participation in labour negotiations
- Acts as main business representative to matters of the public including City/District topics and public

**Results / Accountabilities**:

- Continuous improvement of safety results and standards of expectation
- Manages change through managers, supervisors and front‐line staff
- Sets and monitors Operations Key Performance Indicators (KPIs)
- Delivery cost management, reducing Operational costs of delivery both on site and within plants.
- Production cost management, effective management of inventories and plant assets and effective
daily maintenance of equipment and plants.

**Dimensions / Relationships with Others’ Jobs**:

- Matrix reporting structure to Operations Manager GVA RMX
- Indirectly manage and coordinate topics with 6 Plant Managers and Superintendents
- Indirectly supervise all production and delivery personnel (130+ union hourly employees)
- Works closely with GVA ready mix senior management team (Operations Manager, Fleet Maintenance Manager, Sales Manager, Customer Care Logistics Manager, Quality Manager, Finance Manager, Field Operations Supervisor and Plant Maintenance and Projects Manager).
- Works closely with raw material suppliers including Cement, Aggregates and Admixtures

Qualifications:

- Education and Work Experience:_
- Post Secondary Diploma or University degree an asset
- Minimum of 3 years of management/supervisory experience
- Experience in construction materials environment considered an asset
- Experience in a unionized environment required
Word, and PowerPoint at high level
- Experience with Data Analysis and Analytics considered an asset
- Proficiency in inventory management
- Familiarity with agile and lean methodologies
- Knowledge and Skills:_
- Strong written and verbal communication skills with high degree of accuracy
- Strong attention to detail
- Demonstrated strong problem solving skills; a self‐starter
- Proven ability to multitask in a fast‐paced environment
- Strong time management skills essential
- Independent thinker
- Ability to negotiate skilfully in tough situations without damaging relationships
- Highly motivated, able to quickly build and maintain positive working relationships
- Ability to

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