User Experience

2 weeks ago


Toronto, Canada TechTrex Inc.KioSoft Technologies LLC Full time

TechTrex Inc. (TTI) is division of its parent company KioSoft Technologies LLC. We are a world leader in unattended technology for commercial Laundry, Vending, and other unattended Payment Industries.

We have operations in the United States, Canada, Mexico China, and authorized dealers worldwide.

TTI is currently looking to welcome a UX Intern

**_
Co-op Term is Flexible:_**
- Minimum_ 4 months starting in September 2023 with a possibility of extension to an ongoing full-time/part-time intern role._
- Hybrid Role: 2-3 days in office + work from home**Main Duties and Responsibilities**
- Conduct detailed competitor analysis to understand product features, user interface, and overall user experience.
- Participate in user research activities, including surveys, interviews, and usability testing.
- Create wireframes and prototypes for new features or improvements.
- Participate in design reviews, offering and receiving constructive feedback.
- Assist in conducting usability tests, interpreting results, and suggesting design improvements.
- Collaborate with the product team, including product managers, developers, and other designers.
- Assist in maintaining design systems, user personas, and other design documentation.
- Help analyze user data to identify trends, challenges, and opportunities for improvement.
- Support product launches, including preparing launch materials and gathering user feedback post-launch.
- Other duties as assigned.

**Qualifications**
- Enrolled in a recognized post-secondary co-operative education program (REQUIRED).
- Attention to detail
- Clear and effective communication skills
- Can speak mandarin for easier communication with China team (not required)
- Please Note:_


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