Jr. Ops E-commerce Team Lead

4 months ago

Winnipeg, Canada The Joint Cannabis Full time

**The Joint currently operates 11 locations in Winnipeg**:

- 578 St Mary's Rd
- 2997 Pembina Hwy
- 3223 Portage Ave
- 1165 Henderson Hwy
- 218 Regent Ave West
- 607 Corydon Ave
- 3-915 Leila Ave
- 113-55 Sage Creek Blvd
- 5-1650 Kenaston Blvd
- 8-3900 Grant Ave
- COMING SOON Keewatin St

**We are looking for dedicated team members to be responsible for the following (Including but not limited to)**:

- Be a Designated Responsible Person In Charge while on shift
- Act as a main point of contact while on shift for both the eCommerce department as well as store level staff
- Direct oversight of the eCommerce department
- Address team questions and concerns and provide direction whenever needed
- Assist/engage in employee recruitment, onboarding, promotion, retention and termination activities
- Act as a liaison between the Lead Management Team and the area’s locations by spending time working in-store and interacting with both retail staff and management
- Document all activities within the area’s locations and be able to confidently report data to Lead Management for use in making important decisions for the district
- Guide, mentor, and manage lower level management and team members
- Conduct performance evaluation of team members and provide feedback for improvements
- Identify skill gaps and arrange training with team members.
- Upholding the team to all company standards, policies, and health and safety standards
- Uphold a work environment that is conducive to positivity and superior customer service
- Identify business challenges and suggest appropriate action plans.
- Uphold and enforce all compliance and regulatory requirements of the Cannabis industry as outlined within the Federal Cannabis Act and Provincial Cannabis Regulations
- Conduct audits on various aspects of operations, including month end reporting, organization, and log sheets utilized for record keeping - both eCommerce and personnel related logs
- Employee development & training plans Including reviews, safety policies and procedures
- Position will be stationed within the retail locations to ensure there is sufficient hands-on support and supervision for the team below.

**Qualifications**:

- Prior management experience in retail/eCommerce environment
- Prior experience with Microsoft Word or Google Drive system
- Ability to delegate and take ownership
- Ability to lead a team
- Excellent interpersonal and customer service skills
- Strong time management and prioritizing skills
- Must be 19+
- Must be able to obtain Current & Valid Smart Choices Cannabis
- Must be able to provide us with a current Criminal Background Check
- Must be willing to work a flexible schedule
- Valid driver's license and vehicle (not mandatory)
- Must be available for multiple locations as required

**This is an evening and weekend position. Applicants must be available to work 2:00PM to 10:30PM, Monday through Friday, and must have flexible availability between 8:00AM-11:00PM Saturday and Sunday.**

**Salary**: From $18.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Management: 1 year (preferred)

Licence/Certification:

- Smart Choices Cannabis Certificate (preferred)
- Driving Licence (preferred)

Work Location: In person

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