Atlassian Administrator

Position Summary:
As an Atlassian Administrator, you will play a crucial role in enabling the success of your organization's software development teams. You will work closely with stakeholders to understand their requirements and provide technical solutions that leverage Atlassian tools. If you have a passion for Atlassian tools and a desire to work in a dynamic, fast-paced environment, this could be the perfect job for you.

Duties and Responsibilities:

- Perform daily administration and management of Atlassian tools, including user management, access control, and system configuration.

- Provide technical support to the users of Atlassian tools, including resolving issues and troubleshooting. - Develop and maintain workflows, custom fields, and dashboards to meet the requirements of the business.
- Configure and maintain integrations between Atlassian tools and other systems, such as CI/CD tools and external authentication providers.
- Ensure the security and compliance of Atlassian tools with company policies and standards.
- Perform upgrades, patching, and backups of Atlassian tools to ensure optimal performance and availability.
- Collaborate with stakeholders to understand business requirements and recommend solutions that leverage Atlassian tools.
- Maintain documentation related to Atlassian tools, including system architecture, standard operating procedures, and troubleshooting guides.
- Keep up-to-date with the latest Atlassian features, releases, and best practices.

Qualifications:

- Bachelor's degree in Computer Science or a related field.
- 2+ years of experience as an Atlassian Administrator or similar role.
- Experience in scripting and automation using tools like Groovy, Python, or PowerShell.
- Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
- Strong communication and collaboration skills with the ability to work effectively with business users, developers, and other stakeholders.
- Knowledge of software development methodologies such as Agile, Scrum, and Kanban.
- Experience in maintaining integrations between Atlassian tools and other systems is a plus.
- Atlassian certifications such as Jira Administrator, Confluence Administrator, or Atlassian Certified Professional are preferred.

Nice to have
- Outstanding communication and collaboration skills

Our Offer
- Free 407ETR usage
- Competitive salary, bonus structure
- Competitive vacation package
- Hybrid with flexible working hours
- Community culture
- Continued education budget
- Expect excellence: Collaborative team, learn, and grow with a high-performance team.

Summary

407 ETR's Information Technology division is responsible for the infrastructure and software to enable the efficient operation of the highway-including toll capture, account management, financials, and data storage/analytics-as well as customer services including call-center, web, IVR and supporting workflows.

Delivery is accomplished using an Agile-Scrum approach, including self-organization, short iterations, strong collaboration, and dedicated teams in scrum rooms.

At 407, all developers meet weekly to briefly hear updates from management, then break off into multiple learning streams. Topics include Cloud, Best Practices in Java, Data Streaming, SalesForce and Data Science. Some weeks, the streams are very hands-on (i.e. getting AWS.CLI up and running, playing with Kubernetes, learning Python). The developer led topics range from a learning above a wide variety of topics (i.e. Cloud, Best Practices in Java, Data Streaming, SalesForce, Data Science...).

About 407ETR

Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.

On Highway 407 ETR, we offer peace of mind and a fast, safe and reliable trip. That’s why millions of drivers rely on Highway 407 ETR to get around the GTA. Every driver we serve is one less vehicle on a congested alternate route, giving drivers more time for the things that matter most.

407 International Inc. is the sole shareholder of 407 ETR and is owned by:

- Canada Pension Plan Investment Board (CPP Investments) through indirectly-owned subsidiaries (50.01%);
- Cintra Global S.E. which is a wholly-owned subsidiary of Ferrovial S.A. (43.23%); and
- SNC-Lavalin (6.76%).

Note: _At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole._
- Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive._