Shipper/receiver

3 months ago


Ottawa, Canada Manulift Full time

We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. Working at Manulift means joining a team of enthusiasts and seeing that your daily actions have a direct impact on the success of the company. We are known for providing innovative solutions that optimize the productivity and profitability of local businesses.

As a Shipper-Receiver reporting to the Parts Manager, you'll ensure efficient service, maintaining up-to-date inventory. Responding to internal customer requests, you'll play a vital role in the department, providing fast and efficient service, tracking inventory, and optimizing the distribution of received equipment.

**Main responsibilities**:

- Coordinate rental and replacement requests;
- Manage courtesy requests, allocate contracts, oversee tool rental, and handle demos;
- Support P21 order resolutions, collaborate for approvals, and acquire proof of insurance;
- Facilitate pre-delivery calls, ensure system updates, and archive documents;
- Assign and transfer equipment, prioritize preparation for rental requests, and monitor statuses;
- Process daily cyclical and end-of-lease billing, manage returns, and renew Certificates of Insurance;
- Communicate with "owner" and "tenant," prepare sublease agreements, and collect necessary information;
- Diligently monitor various portals and conduct checks for enhanced customer account information;
- Identify order for transports, grant carrier requests, and create Freight Purchase Orders;
- Review and authorize carrier invoices, contact customers for delivery coordination;
- Manage dedicated transportation from Toronto to Quebec and dealer network.

**Experience and skills sought**:

- Minimum of 3 years of experience in a similar position;
- Good knowledge of industrial parts;
- Experience in the industrial equipment or machinery sector is an asset;
- Proficiency in the Office suite and ERP systems is an asset;
- Hard-working, versatile, and motivated;
- Organizational skills, rigorous, and meticulous;
- Good physical condition and manual skills;
- Quick learning ability;
- Customer service skills;
- Sense of organization and discipline;
- Autonomy and resourcefulness.

**Why Manulift?**
- Salary based on your experience.
- Daytime schedule from Monday to Friday.
- Possibility of overtime.
- Work clothing and boots provided.
- Telemedicine service from day one (Telus Health).
- Group insurance paid at 75% by Manulift.
- Group RRSPs and DPSPs.
- Participation in team activities, recognition evenings and family days.
- Amount allocated for physical activity.
- Collaborative leadership.
- Generous referral bonus of up to $ 5000 depending on the position.

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- Day shift
- Monday to Friday

Work Location: In person


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