Dispatch Float

**Job Title**: Dispatch Float

**Job Location**:Mississauga

**Position Type**:Onsite

**Shift Hours**: Monday to Friday; 7:00am - 4:00pm (must be comfortable with flexible start time coverage)

**Compensation Range**: $21.01 -$28.14 / per hour

**We Bring Food to Your Family’s Table**

The Erb Group of Companies is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 63 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

**What Will You Do?**
- Have full knowledge of Erb Transport’s computer dispatch systems. Ensure moves are completed accurately and up to date throughout shift.
- Responsible for knowledge of delivery schedules throughout Ontario and Quebec as it pertains to the Mississauga Terminal.
- Ensure pick-ups are covered throughout the GTA. Coordinate pick-ups with other Erb dispatchers.
- Dispatch drivers efficiently, taking hours of service and power unit limitations into account.
- Plan load coverage and dispatch moves throughout shift for effective cost measures (I.e. Direct deliveries, elimination of cross-docking, load direct to terminals, etc.)
- Interface with Regional and Dock personnel as to equipment, load requirements, prioritization of moves, and customer obligations. Set priorities with incoming and outgoing loads in dispatch system.
- Answer incoming calls from drivers and customers.
- Assist in solving delivery problems. Provide quality customer service at all times.
- Provide continuous communication to all dispatch/traffic personnel in order to move freight quickly and economically.
- Cover all operational and administrative functions within local operations.
- Keep records on trailer locations, including continually updating trailer movements in computer.
- Assist terminal personnel with any operational inquiries.
- Communicate with management regarding any major customer, equipment, and/or staff issues.
- All other duties as required.

**Who Are We Looking For?**
- Excellent organizational and planning abilities.
- Computer dispatch experience is required.
- Strong communication skills are required in order to provide quality customer service.
- Ability to delegate work to drivers while following company policies and protocol.
- Teamwork, flexibility, and a positive attitude are crucial.

**Your Cool Work Perks**:

- Benefits available from day 1_
We’re motivated by doing business with good people and hiring them too.
- Company paid health insurance plans (health, prescription, dental and vision)
- Company paid group life insurance
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- Enjoy $1600 in massage therapy benefits
- TFSA and RRSP savings plans with company match contributions (available after 3 months)
- Profit-sharing opportunity
- Referral bonus program
- Safety shoe voucher
- Uniform and annual tool allowance for apprentice and mechanic technicians
- Corporate discounts with Josslin Insurance and Goodlife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)
- We thank all those who apply. Only those selected for further consideration will be contacted._

**Appellation d’emploi **:Dispatch - Local Float

**Emplacement **:Mississauga

**Mode de travail **:Sur place

**Horaire de travail**: Du lundi au vendredi, de 7 h 00 à 16 h 00 (doit être à l'aise avec des heures de début flexibles)

Échelle de rémunération:
**Nous livrons vos aliments jusqu’à votre table**

Le groupe d’entreprises Erb est l’un des plus grands fournisseurs privés de services de transport frigorifique en Amérique du Nord. Spécialiste du transport à température contrôlée d’aliments périssables partout au Canada et aux É.U., le Groupe Erb est fier d’assurer la livraison à temps et la protection des marchandises. Il s’agit d’une entreprise familiale qui cumule plus de 63 ans d’expérience dans le secteur du transport. Son siège social est situé à New Hamburg, en Ontario. Ses autres terminaux canadiens se trouvent à Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montréal, Trenton et Winnipeg. Il exploite un terminal aux É.U. qui est situé à Elverson, en Pennsylvanie. En outre, nous avons été reconnus comme les meilleures flottes pour lesquelles