Warehouse Operator

2 weeks ago

Mississauga, Canada InfuSystem Inc. Full time

InfuSystem is a growing healthcare service provider, specializing in infusion pumps and related products and services for patients in hospitals, clinics, ambulatory surgery centers, and other major service centers. We provide direct payer rentals, pump and consumable sales, and biomedical services and repair, serving all 50 states and Canada. Headquartered in Rochester Hills, Michigan, we have Centers of Excellence in Kansas, California, Massachusetts, and Ontario, Canada.

As a leader in our field, our mission is to provide quality infusion services to patients and medical practices, including a 24‐hour clinical support hotline. Our team effort provides product management and clinical support to enhance the lives of our patients and the communities we serve. Service is always our highest priority; keeping the patients’ health & safety at the center of everything we do.

**SUMMARY**:
Come join our Warehouse team and receive a $1,500 Sign on Bonus

Under the direction of the Warehouse & Facility Manager and/or Supervisor, the Warehouse Operator will perform all daily shipping & receiving warehouse tasks, which may include the decontamination of received pumps and scheduling of local deliveries. As directed by the Warehouse & Facility Manager and/or Supervisor, the Warehouse Operator may also assist in training new Warehouse Operators and lead through various warehouse projects. Support site as main contact when manager is out of the office

**IN THIS ROLE, THE IDEAL CANDIDATE WILL**:

- Receiving shipments of product and documenting as applicable on the receiving log.
- Ensure the decontamination of all devices and accessories received.
- Order Processing (order look-up & fulfillment).
- Communicate with departments at other sites regarding work orders, customer requests and order/packing slip processing.
- Shipping of orders (including picking, packing, shipping through Fed Ex / UPS or courier, and handling any customer Specific requests).
- Completing USA bound shipments for approved commodities
- Assist in Service project administration for InfuSystem-Canada
- Schedule delivery of local orders & pick-up of equipment returns as needed.
- Participate in or support the Finished Goods Inspection process as requested by the Quality or Biomedical departments.
- Participate in pump and supply inventory counts.
- Scanning of travelers and other documents as required.
- Filing of distribution records (travelers, packing slips, etc.).
- Keep warehouse and common areas safe, clean and organized.
- Support 5S activities.
- Maintain a mindset of continuous improvement. Follow standard operating procedures.
- Comply with the InfuSystem Quality System and participate in ISO compliance & audit activities as required.
- Participate in InfuSystem-Canada safety committee, including WHMIS, first aid, and CPR
- Provide our customers with exceptional customer service by following through with their requests and ensuring that pumps meet our quality standards before they are distributed
- Relay any customer requests to Kansas as applicable
- Respond to local delivery and pickup requests in a timely manner
- Perform other duties as assigned or required

**SUPERVISORY RESPONSIBILITIES**:
This job has no supervisory responsibilities.

**THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS**:

- Associate degree (A.A.) or equivalent from two-year College or technical school; or six months’ to one year related experience and/or training; or equivalent combination of education and experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence
- Ability to analyze trends and deal with problems involving concrete variables.
- Proficient with Microsoft products (excel, word and outlook)
- Familiar with CRM tools and/or sales order entry processing systems
- Demonstrate positive attitude
- Organized and detail oriented
- Must be able to multi-task
- Able to collaborate with the team and contribute to the success of the Company.
- Excellent verbal communication skills

**PERSONAL AND PROFESSIONAL ATTRIBUTES**:

- Strong **work ethic**:

- Sound **judgment**:

- Proven written and verbal **communication** skills
- Natural **curiosity** to pursue issues and increase expertise
- Pursue and design **innovative** analytical performance metrics
- The **courage** to promote and defend ideas and analyses
- **Passionate** about InfuSystem and serving customers and patients
- Strives to make an **impact** on improving our business processes and results
- Exemplary **honesty and integrity**:

- Ability to collaborate effectively and work **selflessly** as part of a team

**PHYSICAL DEMANDS**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

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