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Caseworker
4 weeks ago
The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.
**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
**Core Values** The Salvation Army Canada and Bermuda has four core values:
**Hope**:We give hope through the power of the gospel of Jesus Christ.
**Service**:We reach out to support others without discrimination.
**Dignity**: We respect and value each other, recognizing everyone’s worth.
**Stewardship**:We responsibly manage the resources entrusted to us.
**Position Purpose Summary**:
The Money Management Caseworker will provide casework support to individuals on the Budget Management Program in accordance with contract obligations, policies and procedures, The Salvation Army’s mission, values, and standards. The primary responsibility of the caseworker is to work alongside clients to develop independent money management skills.
This is a full time position at 37.5 hours per week. Shifts are Monday to Friday, 8:30 am - 4:30 pm.
**KEY RESPONSIBILITIES**:
- **Casework**:
- The position of trustee caseworker is designed to help foster growth in clients both with life skills as well as money management. The caseworker will be expected to work both one-on-one with clients in an office setting, as well as provide group support and workshops surrounding relevant topics.
- The caseworker will be assigned caseload by the Ministry of Social Services. These clients are being placed onto the Budget Management Program with the expectation that they will build life skills that will lead to both financial and personal growth and independence.
- The casework will participate in the management of tier 1 client benefits and casework. This includes the development of a budget with clients, providing explanation of how client benefits are distributed, minor communication with landlords and utility companies, as well as beginning the process of readying clients for tier 2.
- Managing an assigned caseload; Complete client intakes / discharges and establish and maintain productive communication with clients and maintain case files to include all required supporting documentation related to each client.
- In cooperation with the client prepare a monthly budget plan to assist them with setting financial goals, development milestones, ensure their income assistance benefits are disbursed in a way that best meets their basic needs. Work with client to help them achieve their maximum possible level of independence.
- Conduct Individual sessions with clients, keeping records as to the nature of each session including discussion with Social Workers.
- Maintain regular communication with clients to discuss how the budget is going and build life skills. Work with the client to develop skills for reaching independence.
- Connect clients with internal and external agencies and work alongside them to provide the client with the best possible care.
- Maintain accurate, comprehensive, and current file records including income and expenses as well as funds issued, in an organized fashion.
- Prepare necessary forms for clients - OAP, CPP Benefits, etc.
- Participate in the cheque distribution and preparation for bills, expenses, personal allotments.
- Maintain the client management database with all required information.
- Prepare and facilitate relevant Budget management seminars or group education opportunities for clients.
- Assist clients when needed with finding accommodations, food, mediate with creditors or other assistance as it relates to the strong financial health of the clients.
- Participate in department staff meetings and strategic planning to ensure programming and goals reflect clients’ needs as these may evolve or change.
- Connecting client to Salvation Army supports to provide optimal level of care to clients (i.e., Pathways of Hope Worker, Addictions Counsellor, Pastor).
- Help client with underlying barriers that might be leading to money mismanagement (including social wellbeing, mental wellbeing, physical health as well as spiritual wellbeing).
- Upholds the mission and values of The Salvation Army in all aspect of required tasks.
- **Administration**:
- Complete monthly spreadsheet provided by Social Services to track progress and achievements of clients.
- Keep detail record of case notes on client files.
- Support administration staff in creating accurate budget for client.
- Monitor and maintain client expenditures ensuring strong internal control practices.
- Maintenance and controls for all current / past client records.
- Assist with administrative duties, including but not limited to; answering phones, greeting clients, payables and receivables and data management.
- Maintain regular contact with Ministry of Social Services Income Assistance worker regarding client’s finances and case
