Wholesale Counter Salesperson

2 weeks ago

London, Canada TriHQ Inc. Full time

**Wholesale Counter Salesperson**

Have you been looking for a new job that you can turn into a career? Do you have parts counter experience in any industry? Are you interested in providing top-notch customer service to clients and prospective clients alike? We may have just the role for you.

We are looking for an experienced Wholesale Counter Salesperson to join our team in the Southeast end of London. This is a full-time, permanent position with opportunity for advancement. You’ll build strong relationships and support an incredibly diverse mix of industries including agriculture, automotive, food and beverage, construction, and many others. If this sounds like you, we want to hear from you.

**What’s in it for you**:

- Straight days Monday-Friday 8:00 am - 5:00 pm
- Starting annual wage of $45k, based on experience
- Start: ASAP
- 2 weeks vacation in 2023
- Health and Dental Benefits & RRSP matching
- Accessible to transit
- Promotes from within

**Primary Position Responsibilities Include**:

- Counter Sales-serving walk-in customers
- Provide technical support to customers.
- Answer customer calls and identifies parts.
- May load and unload a shipment of parts, supplies, and equipment.
- Receives and processes customer orders.
- Maintains supplies inventory by recording quantities used and determining supplies needed.
- Informs customers of standard procedures or resolution of the problem.
- Determines the best method to resolve problems to ensure customer satisfaction and company adherence to policies.
- Practices safe material handling techniques.
- Generates invoices and quotes for counter sales orders.
- Sourcing materials for customers when currently not in stock
- Developing and maintaining positive customer relationships
- Provide information regarding pricing, delivery times, back orders and alternative parts
- Work with warehouse personnel to insure tickets are printed and parts are pulled in a timely fashion to insure customers’ parts are ready in a timely fashion, and
- Assume other duties as assigned.

**What you will bring**:

- Excellent customer service skills.
- A positive attitude, take ownership of responsibilities, and take pride in contributing to team success
- Ability to work both individually and in a team environment
- Demonstrate an understanding of effective selling methods.
- Have a working knowledge and complete understanding of how to process orders, quotes, credits, and backorders on the computer.
- Understands basic inventory, warehousing, and stocking procedures.
- Works easily with others in a high paced work environment.
- Demonstrates effective communication skills (verbal, written, and listening).
- Be energetic and self-motivated.
- Always maintain a business-like manner
- Dedicated to continuous improvement
- Strong attention to detail and work ethic
- Knowledge of the Fluid Power industry is considered an asset

**Why join TriHQ**:

- We are an established dynamic growing company
- It is a place where family and work-life balance matters
- You will be joining a first-class team of like-minded, quality, skilled people
- We offer competitive wages with benefits including medical, dental, EAP and RRSP matching
- We provide ongoing educational support and industry training
- It is a place where input is encouraged and everyone has a voice

TriHQ is an equal opportunity employer. Only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Day range:

- Monday to Friday

Shift:

- Day shift

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Counter sales: 1 year (preferred)

Work Location: One location

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