Personal Support Worker

3 months ago

Toronto, Canada Carefirst Seniors and Community Services Association Full time

**Carefirst Seniors & Community Services Association** is a non-profit community services agency. Since 1976, we have provided community support, home and personal health care services in a holistic manner to seniors, individuals with disabilities, and those with medical needs in the Greater Toronto, York, and Mississauga regions.

With a staff of 500 members (including full-time and part-time staff) and the help of a pool of 850 active volunteers, we serve over 15,000 clients a year, including seniors and the physically disabled; 3,000 of whom are "home-bound" and frail.

We are currently seeking a full time permanent **Personal Support Worker (PSW) Supervisor** to join our Home Care team.

**Responsibilities**:

- Support the delivery of safe and effective services through performance management, ongoing supervision and training to personal support workers and home helpers, in order to meet client-centered care needs, and agency contractual and quality improvement obligations as per legislative, agency and accreditation standards
- Handle client care needs assessment (including use of the InterRAI Cha), case management, crisis intervention, supervision and clinical field support for community health care providers delivering Home Care, and Assisted Living services
- Perform as a clinical consultant for the Home Care team/department, Assisted Living, and other medically complex cases as required
- As a departmental and organizational team member, attend meetings and contribute to the planning, monitoring, reviewing, and evaluating of programs/services for continuous quality improvement, thus preparing progress and evaluation reports for the Program Director on a regular basis
- Engage in the organization’s Infection Prevention and Control (IPAC) Committee and provide guidance to the organization related to outbreak and pandemic planning
- Provide coverage for Program Manager’s activities in lieu of vacation, illness, etc

**Requirements**:

- Post-secondary degree or diploma in **Nursing** or **Practical Nursing**:

- 3 years’ experience in a healthcare or community-based setting
- Strong leadership and organizational abilities with clinical assessment skills and judgement in understanding clients’ needs
- Valid First Aid & CPR certification
- Member of College of Nurses of Ontario in good standing
- Excellent communication and interpersonal skills with both internal team members and external contacts
- Proficient computer skills in Microsoft Office, understanding of InterRAI Cha and CIMS is an asset
- Ability to work independently with mínimal direct supervision
- Flexible to change in work assignments and schedule (including occasional evenings and weekends)
- Proficiency in English and a second language reflecting the community such as Cantonese or Mandarin, is an asset
- Valid driver’s license and access to a reliable vehicle for work travels
- Valid police vulnerable sector check completed within one year

**COVID-19 Precautions**:
Carefirst has mandated a COVID-19 vaccination policy in place unless with exemption on a medical or other protected ground pursuant to the Ontario Human Rights Code.
- Carefirst is an equal opportunity employer. We are also committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation._

**Benefits**:

- Dental Care
- Extended Health Care
- RRSP match
- Comprehensive Orientation Program
- Training and Education Subsidy

**Job Types**: Full-time, Permanent

**Language**:

- Cantonese (preferred)
- Mandarin (preferred)

Work Location: In person

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