Freight Coordinator

**Summary of Role**

As a Freight Coordinator you will report to the Sales and Operations Manager. The incumbent will be required to execute transport operations for our customers throughout North America and must be able to accomplish these tasks in a fast paced environment while ensuring exemplary customer service.

**Main Responsibilities**:
Major Responsibilities will include but not limited to:

- Plan, organize, coordinate, and follow up on all transport moves to meet our customer needs
- Provide close monitoring and tracking information to our clients
- Provide exemplary customer service to our clients and carriers by communicating relevant information
- Identify and resolve issues that may arise (pickup and delivery delays)
- Establish and grow our relationship with our customers and suppliers
- Work with the pricing team to ensure profitability
- When needed, collaborate with our customs brokerage and international transport departments to offer our customers an integrated solution.

***Main Requirements**:

- College diploma in Transport and Logistics or Supply Chain and/or relevant experience
- Minimum 2-5 years of relevant experience in the transportation industry
- Must be proficient with computers. Experience operating Microsoft products is an asset
- Experience in Trucking Brokerage industry
- Experience with Transcore and Infosite products is an asset
- Bilingualism is an asset (French and English)
- Strong interpersonal skills
- Ability to work under pressure in a fast-paced environment.