Room Attendant/housekeeping

3 weeks ago

Oshawa, Canada Courtyard by Marriott - Sunray hotels Full time

Room attendants are responsible for cleaning and maintaining the rooms in accordance with Marriott Standards. Attendants must provide professional service and be meticulous in their work. If you are a dynamic individual learning to love and with a knack for details, this job is for you

**Some of the responsibilities include**:

- Clean all assigned guestrooms to standard
- Take ownership of guests' privacy and belongings while ensuring exceptional service
- Consistently offer welcoming, friendly, warm service to guests
- Engaging with guests and anticipating their needs
- Foster positive cross-departmental relationships to create a seamless experience
- Clean and sanitize all assigned guestrooms and public spaces, including dusting, making beds, soiled linen/garbage removal from rooms, vacuuming, bathroom cleaning and disinfecting, cleaning furniture, inside window cleaning, replenishing rooms with supplies
- Follow detailed cleaning standards in both stayover and vacant rooms
- Consistently update and record all cleaned rooms
- Report any maintenance needs required in guest rooms, service areas and public spaces
- Communicate any specific guest requests or concerns with a Housekeeping leader
- Participate in deep cleaning of rooms as required
- Return and properly tag all lost and found articles in the Housekeeping Office
- Complete required Marriott Training including Health and Safety, WHMIS, Shaping Service
- Performs other related duties and follows hotel standards as assigned/applicable.

**Job Requirements**
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management
- Previous housekeeping experience as an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Flexible working hours, including weekends and evenings, and holidays

**Salary**: $17.88-$19.07 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Application question(s):

- Do you have reliable transportation to reach the hotel weekdays and weekends/holidays for shift start time at 9am and to reach home after 5:30pm?

**Experience**:

- Cleaning: 1 year (preferred)

Work Location: In person

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