Security
3 months ago
**Job Description**:
RVH is actively seeking qualified Security Officers to join our team. The Security Officer role is multifaceted and critical to maintaining safety and security within the organization. Here’s a breakdown of the key responsibilities and qualifications expected for this position:
**Responsibilities**:
- **Emergency Response and Leadership**:
- Handle potentially violent situations involving clients (over 4000 per year) and maintain control of the situation.
- Lead the organization’s response to workplace violence and harassment incidents, collaborating with Occupational Health and Human Resources.
- **Risk Management and Documentation**:
- Mitigate risks through thorough documentation and investigation of incidents.
- Monitor access control, CCTV, and alarms to ensure the security of the facility.
- Manage asset control and oversee the Lost & Found services.
- **Program Development and Training**:
- Contribute to the development and implementation of the Workplace Violence & Harassment Program.
- Provide education and training to staff on security protocols and emergency procedures.
- **Physical Intervention and Security Systems**:
- Facilitate physical intervention strategies in violent situations when necessary.
- Maintain and operate security systems effectively.
- **Other Duties**:
- Manage heliport response and maintenance, ensuring readiness for medical emergencies.
- Act as an ambassador for RVH by upholding a professional and approachable demeanor.
**Qualifications**:
- **Education**: Minimum Grade 12 education required; a Post-Secondary School Diploma in Law and Security or graduate of a recognized Police Training facility is preferred.
- **Certification**: Must maintain a valid Security Guard License.
- **Experience**: Previous experience dealing with the public, security systems, and ideally within a healthcare infrastructure is an asset.
- **Skills and Attributes**:
- Physically fit, with a neat appearance and strong communication skills.
- Ability to demonstrate leadership in emergency planning and response.
- Proficiency in verbal de-escalation techniques; certification in Non-Violent Crisis Intervention is advantageous.
**Fit for the Role**:
- They should be proactive in risk mitigation and adept at handling both emergency situations and day-to-day security operations.
- Strong interpersonal skills and the ability to maintain composure in high-stress situations are crucial.
This role not only requires technical skills in security and emergency response but also demands a high level of professionalism, empathy, and the ability to act decisively in challenging circumstances.
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