Crisis Line Worker

3 months ago

Cranbrook, Canada Canadian Mental Health Association for the Kootenays Full time

**Job Title**:Crisis Line Worker - Part-time Weekday Shift

**Reports to**:Director of Public Education and Crisis Services

**Wage**: BCGEU General Services Agreement Grid 9 $24.56/hr

**Hours**:27 hours per week 12pm-7pm Tuesday, Wednesday, Friday and 12pm-6pm Thursdays

**Closing Date**: When position is filled

**Job Summary**:The Crisis Line Worker responds to crisis line calls and maintains various records, files and related filing systems.

**Qualifications**
- Interior Crisis Line Network Training Certificate
- Certificate in a related human / social services field
- One (1) year recent related experience
- Or an equivalent combination of education, training and experience
- Excellent public relations / communications skills, both verbal and written
- Ability to work cooperatively with a variety of staff and other members of the community

**Responsibilities**
- Promotes the program by performing duties such as distributing brochures and posters to the community, when required.
- Ensures that the necessary facilities, equipment and materials are available for sessions.
- Maintains related records and reports in accordance with established program policies and procedures.
- Answers phone and / or in person inquiries and assists with Crisis Line shift coverage when required.
- Responds to routine queries with regard to the organization, Crisis Line services provided.
- Performs general word processing and typing form rough draft or general instruction, including correspondence, reports, forms and documents.
- Operates a variety of office equipment such as inputting caller and volunteer information into computerized systems.
- Monitors, orders and receives Crisis Line program supplies; ensures that the Crisis Line office spaces, training room, kitchen and other areas are maintained in a clean and tidy manner.
- Performs other related duties as required

CMHA Kootenays thanks all applicants; however, only those selected for interviews will be contacted

**Job Type**: Part-time

**Salary**: From $24.56 per hour

Expected hours: 27 per week

**Benefits**:

- Work from home

Work Location: Hybrid remote in Cranbrook, BC V1C 5L9

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