Store Manager

6 months ago

Grande Prairie, Canada Mastermind Toys Full time

**We’re hiring Mastermind Toys has big plans and we want YOU to join our growing team We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 39 years later, Mastermind Toys is the nation’s largest specialty toy and children’s bookstore, and we deeply believe that “Play is Kids’ Work”.**

We are currently seeking a **Store Manager** to join our **Grande Prairie (AB)** location.

**Job responsibilities**

**Profitability**
- Demonstrate sound retail business acumen and has prime responsibility to lead the achievement of expected business and financial objectives through planning, communicating, implementing and assessing actions that contribute to the profitability, success and growth of the store. Actively and directly involved in working on the sales floor providing service to customers and completing store operational tasks
- Understand and make decisions consistent to company vision and pillars of operation; key objectives; regional goals, store budget, goals and KPI(s). Analyze results and initiate actions to achieve goals
- Oversee and lead all efforts that support consumers to make a purchase decision best for them and to develop an ongoing positive relationship such that the Mastermind store is their top-of-mind preferred destination for toys & books.
- Actively manage all controllable costs including labour, supplies and related costs
- Demonstrate understanding and impact of retail environment; local market competition; impact on business; and take action appropriate to maximize business opportunities within span of control
- Manage the community outreach program; pro-actively identifying and working with community partners to establish Mastermind store as a responsible community partner while delivering contribution to the business
- Responsible to manage and execute processes that safeguard the assets of the business
- Escalate material or potentially material issues impacting the stable, profitable administration of the store.

**People**
- Plan & organize the recruitment & selection of qualified people using established processes to adequately staff store in a manner that enhances the store reputation and maintains a positive, honest and respectful workplace culture
- Responsible to ensure the completion of hiring/termination/status change processes and ensure staff members keep personal employment related information current in the system
- Create, communicate/post shift schedules consistent with budget allocation ensuring coverage supports the provision of the Mastermind customer service philosophy and allows the completion of store operational tasks and project activities
- Manage the review and confirmation of staff working hours’ payable via daily authorization of all staff shifts. Bi-weekly in keeping with established deadlines is responsible to ensure the commitment of authorized work hours for payment.
- Lead and support Coaching Circles as the foundation of the continuous learning culture and sharing of knowledge; train coaches, set goals and ensure that all training activities/projects flow through the Coaching Circle system
- Plan and lead the orientation, training and ongoing instruction of staff ensuring that all staff are confident, competent, satisfied and able to deliver the Mastermind customer experience. Ensure staff is current with Mastermind Academy modules and other training programs. Continuously evaluate product knowledge taking steps appropriate to enhance knowledge of individuals
- Evaluate, coach and counsel staff performance through daily observation & redirection; identification and communication to actively resolve skill gaps, and complete formal performance reviews. Consult with HR partners to provide performance documentation and/or make decisions regarding corrective action required
- Responsible to ensure regular communication to staff (appropriate company information, key objectives, accomplishments and upcoming projects) at shift starts; on the sales floor; and, through documentation on employee information board
- Responsible to ensure that all practices and processes in store are consistent with HR policies meeting legislative requirements including those related to employment standards, human rights, health and safety

**Store Operations**
- Plan, manage and lead the communication of expectations to the team related to the provision of best practice for store operations activities ensuring that decisions result in shopping experiences that are better than expected. Responsible to make decisions that, as feasible, will satisfy customer expectations; make decisions escalated from sales team
- Oversee and is responsible for the recording, accuracy and timeliness of inventory movement in and out of the store. Oversee bi-annual and ad hoc inventory counts
- Manage completion of administrative processes

  • Store Manager

    6 months ago

    Grande Prairie, Canada Moores Full time

    **Job Description**: **Reports to Regional Manager**: As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer...

  • Store Manager

    6 months ago

    Grande Prairie, Canada International Beauty Full time

    Small store with big dreams is seeking a mature, motivated Store Manager within our Grande Prairie location. We are a wholesale beauty supplier serving salon and spa professionals in Grande Prairie and the surrounding area. Our brands are in demand and industry favorites! We believe in life/work balance and our store hours reflect that with evenings and...

  • Store Manager

    7 months ago

    Grande Prairie, Canada Rogers Communications Full time

    At Rogers, our retail team is the heart of our success. They don’t just embrace the latest technology and content—it's part of who they are. They're outgoing and approachable team members who want to share their knowledge and experience with others. They understand that our customers rely on technology to enhance and simplify their lives and they're...

  • Store Manager

    7 months ago

    Grande Prairie, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and...

  • Assistant Store Manager

    1 month ago

    Grande Prairie, Canada Dollarama L.P. Full time

    Are you ready for your next career opportunity?If you are looking to manage with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you!The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations,...

  • Assistant Store Manager

    3 months ago

    Grande Prairie, Canada Dollarama L.P. Full time

    Are you ready for your next career opportunity?If you are looking to manage with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you!The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations,...

  • Temporary Store Manager

    3 weeks ago

    Grande Prairie, Canada Pet Valu Full time

    Location: Grande Prairie, AlbertaJob Description:The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.All...

  • Temporary Store Manager

    3 weeks ago

    Grande Prairie, Canada Pet Valu Full time

    Location: Grande Prairie, AlbertaJob Description:The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.All...

  • Temporary Store Manager

    4 weeks ago

    Grande Prairie, Canada Pet Valu Full time

    Location: Grande Prairie, AlbertaJob Description:The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.All...

  • Store Operations Manager

    4 weeks ago

    Grande Prairie, Canada Wally's Beer Cooler Full time

    Job SummaryWe are seeking an experienced Store Operations Manager to oversee the daily operations of our retail store. This is a great opportunity for someone who enjoys managing teams, leading by example, and ensuring that our customers receive excellent service.About Wally's Beer CoolerWally's Beer Cooler is a dynamic retail company dedicated to providing...

  • Retail Store Manager

    3 months ago

    Grande Prairie, Alberta, Canada beBee Professionals Full time $45,000 - $60,000

    Job Title: Retail Store SupervisorbeBee Professionals in Grande Prairie is seeking an experienced Retail Store Supervisor to oversee daily operations and lead our retail team. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and achieving sales goals.Key Responsibilities:Supervise and train...

  • Assistant Store Manager

    5 months ago

    Grande Prairie, Canada JYSK Canada Full time

    Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role: As the Assistant Store Manager, you will assist the store...

  • Assistant Store Manager

    6 months ago

    Grande Prairie, Canada JYSK Canada Full time

    Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role: As the Assistant Store Manager, you will assist the store...

  • All Store Manager

    2 months ago

    Grande Prairie, Canada Motion LP Full time

    p>Consider joining us as a Store Manager if: You have retail, service centre, or branch management experience. p>Canadian-owned and operated, Motion is Canada’s leading full-service mobility and accessibility solutions provider and has served communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for more than 35 years through our network of...

  • Chief Store Operations Manager

    4 weeks ago

    Grande Prairie, Canada Spencer Gifts Full time

    The Chief Store Operations Manager will play a vital role in driving business growth and profitability. Reporting directly to the Store Manager, this dynamic leader is responsible for developing and implementing strategies that enhance customer satisfaction, optimize store performance, and drive sales.This role requires a collaborative and proactive...

  • Retail Store Manager

    2 months ago

    Grande Prairie, Alberta, Canada beBee Professionals Full time $55,000 - $75,000

    We're seeking a Retail Store Manager to join our team at beBee Professionals in Grande Prairie. As a key member of our leadership team, you'll be responsible for driving sales growth, developing and implementing sales strategies, and ensuring exceptional customer service.Key Responsibilities:Develop and execute sales strategies to drive growth and...

  • Pet Store Manager Position

    2 weeks ago

    Grande Prairie, Canada Pet Valu Full time

    Pet Valu is a leading retail operation dedicated to providing families with food and supplies for pets.Job OverviewAs a Store Manager, you will lead a team of passionate Pet Experts in delivering world-class service to customers and helping pet parents find the right nutrition and solutions for their pets.What You GetComprehensive management trainingProduct...

  • Retail Duty Store Manager

    2 months ago

    Grande Prairie, Canada Pet Valu Full time

    p> Location: Grande Prairie, AlbertaJob Description: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals....

  • Senior Assistant Store Manager

    2 months ago

    Grande Prairie, Canada Spencer Gifts Full time

    The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager supports the Store Manager in various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage, as well as all aspects of merchandising and inventory...

  • Retail Store Operations Manager

    3 months ago

    Grande Prairie, Alberta, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly skilled Store Manager to lead our team in Grande Prairie, Canada. As a key member of our retail team, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily store operations and manage a team of retail...